Product Feed stuck a 50%

  • Resolved khiminez

    (@khiminez)


    5 years, 2 months ago

    So my product feed is stuck… at 50%

    This is the first time happening to me, i reached to my host and they said the WP-CRON is already activated, i followed what it’s said here (https://adtribes.io/help-my-feed-processing-is-stuck) but same problem…nothing fixed

    The host support asked me if he can do this ” Also, could you please specify if you would like us to replace the in-built WordPress cron job with a real cron job.”

    Thanks

Viewing 12 replies - 1 through 12 (of 12 total)

  • Hi,

    Thanks for using our plugin and reaching out for us. Sorry to hear you are experiencing issues with a stuck feed.

    Have you already tried de-activating and re-activating our plugin? (Do not delete the plugin as you will lose your previously configured feeds). This will reset all cron-events needed for our plugin and it might solve the issue at hand.

    All the best,
    Eva

    Thread Starter khiminez

    (@khiminez)

    Yes, Already did and same problem…

    Then it still sounds like a WP-cron issue to me.

    Could you reach out to [email protected]? Make sure to reference this topic in your email. We will take it from there.

    All the best,
    Eva

    Thread Starter khiminez

    (@khiminez)

    Hope this is going to be solved very soon, this is penalizing me…i’m reaching out to them

    hi, if you got solution for this, can you share it herer ? I am having the same problem.

    Thread Starter khiminez

    (@khiminez)

    Of course, i’m still waiting their response… it’s becoming atroce working with this app

    Hi khiminez,

    Like mentioned in our email conversation. Your WP-cron seems “broken”.

    When you check your “Next Run” dates they are all in the past whereas all the dates in the next run need to be in the future. When all your scheduled cron events are in the past no cron event will ever be executed. This means that not only the cron event needed for our plugin doesn’t run but none of your cron events (so for all your plugin’s and website) are working. I don’t know how you have accomplished this with your WP-cron but it needs to be fixed by you or your hosting agency.

    All the best,
    Eva

    Thread Starter khiminez

    (@khiminez)

    Hi,
    It worked again
    “Now the internal WordPress cron job is operational, but in order to reduce the number of wp-cron.php executions (which results in less resource consumption) and to avoid the same thing from happening again, I have replaced the WordPress cron with a real one”

    Thanks !

    Thread Starter khiminez

    (@khiminez)

    Stucked again… whenever i install Woocommerce admin…

    They should not replace the WordPress cron, our plugin relies on it. When they are using a “real one” the feed will take a long time to complete and appear as being stuck.

    See this:
    https://adtribes.io/can-i-disable-the-wp-cron-and-run-a-server-cron-and-still-use-your-plugin/

    Best,
    Eva

    For me, this was the fix, indeed the wp cron is not working even it’s enabled in wp-config. I have to use this setting. But why ? I don’t have to use this setting as it’s not the recommended one, it causes redirection.

    Add the following line to your wp-config.php file:
    define(‘ALTERNATE_WP_CRON’, true);

    https://wp-mix.com/wordpress-cron-not-working/

    When you enable the WP-cron in your config.php you have to make sure to also de-activate and re-activate our plugin as that will reset all cron-events needed by our plugin.

    Anyhow, closing this issue as the issue at hand has been resolved.

    All the best,
    Eva

Viewing 12 replies - 1 through 12 (of 12 total)
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