• Resolved ramzi27

    (@ramzi27)


    Hello Support,

    i have a question regarding the product and its that when a customer chooses a category and then chooses another category the previous one does not get unselected, could that be solved somehow?

    thank you

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @ramzi27,

    Thank you very much for reaching out to us ?? I have reviewed the page you shared above.

    When you click on a category to filter through the products, it will be added as a new filtering attribute. In that case, the previously selected categories won’t get unselected.

    If you need to unselect any particular category, simply click on that category again.

    Hope this helps! If you have any other queries, please let me know.

    Best regards,
    Tarek Aziz

    Thread Starter ramzi27

    (@ramzi27)

    Hello Tarek,

    Thank you for getting back to me, i know that when you click back on it will be unselected, but what i meant is that if a new category was selected then the previous one will be unselected automatically.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @ramzi27,

    You are very welcome. It was my pleasure ??

    Yes, I understand your requirement. I am afraid the filter option in our plugin doesn’t work that way and currently, there is no solution available to resolve this.

    Thank you!

    Thread Starter ramzi27

    (@ramzi27)

    okay thank you !

    Thread Starter ramzi27

    (@ramzi27)

    one more thing, when i choose any category or use any filter the page always reloads, is there any way to stop it from always reloading?

    Plugin Contributor Tarek Aziz

    (@tarekht)

    No problem at all ??

    I truly appreciate you for using our plugin.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Yes, the option to stop the page from getting reloaded is available in the pro version of the plugin.

    • This reply was modified 2 years ago by Tarek Aziz.
    Thread Starter ramzi27

    (@ramzi27)

    okay thank you so much, and the plugin honestly is great !

    keep up the good work

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Thanks a lot for your kind words ??

    It’s great to hear that you have found ShopLentor helpful. We’ll surely make further improvements to the plugin and keep releasing updates frequently.

    Also, if we can help you with anything else, don’t hesitate to contact us through our support channel. Our support team would love to assist you.

    Best regards,
    Tarek Aziz

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Product Filter’ is closed to new replies.