Product Goes Missing

Hey @rsfoong,

I inspected the code of that missing product and it looks like the “Catalog visibility” is set to “Hidden”, which is why it isn’t showing in the shop or search results.

If you go to the edit product page, look in the “Publish” widget in the top right sidebar for something like this:

https://d.pr/i/O55aBt

You will want to change “Hidden” to “Shop and search results” to fix this.

I did, the status is “Published” and the visibility is “Public” but the items still didn’t show in Shop page. It only assessible with the product link. It not even display in search result.

https://1drv.ms/u/s!Ao0Au5_HIun-ktEsQp0E9FZBC2nUXw?e=tAVPDS

Hey @rsfoong,

Thanks for sending that screenshot and confirming that the product is “Published”, “Public”, and the catalog visibility is set to “Shop and search results”.

There are a few other things that could prevent it from showing- such as the “Hide out of stock items from the catalog” option on the WooCommerce > Settings > Products > Inventory page. I’m not able to tell exactly how that product is set up, but if the main product does not have any inventory (even if the options in the table of that product do) and that box is checked, that can cause the behavior that we’re seeing.

Hi @shaunkuschel

thanks for your reply. Your solution works. As I disable “Hide out of stock items from the catalog” and the product reappear.