• Hi Experts,

    I am currently working on a WordPress website.
    The product image loads for some products and not for some others.

    But both of them loads when I’m logged in. Can anyone findout a solution?
    I’m using Rey Theme, Elementor Product Page

    /product/1-inch-2-d-ring-paper-board-binder/
    /product/0-75-inch-26-round-multi-ring-fancy-paper-binder/

    • This topic was modified 3 years, 7 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello, most probably you are facing the cache issue.
    While you are logged in, the cache is turned off for you, so you can see the uncached version of your site.
    You have a javascript error in console, check this: https://snipboard.io/lEdf7V.jpg

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @ojithb,

    To add to what @lavadesign has said, you’ll want to start testing by purging cache from your caching plugin, if you have one. Once done, test when logged out and on an incognito/private browser window.

    If you do not have a caching plugin, kindly try doing a full conflict test to see if you can narrow down to the cause – https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Let us know how it goes.
    Thanks.

    Thread Starter Ojith Brahmana

    (@ojithb)

    Hey @abwaita @lavadesign

    Thanks guys for the response.

    But I tried deleting the plugin, purging cache. But none of them worked.
    Now I reset the cache plugin settings.

    I am using litespeed cache plugin.

    Let me know if there’s any other solution.

    Thanks

    Hello @ojithb I have checked again your link and detect the problem. You are using some external image gallery, not woocommerce native gallery, and your problem is somewhere in settings.
    Look here: https://snipboard.io/btGTLe.jpg
    You are getting the opacity: 0; css property. When I rewrite 0 to 1, it seems, everything is OK.
    If you can’t find any solution in settings of your gallery, then solution could be to use custom CSS, try add this code to your custom CSS file (Or via customiser)

    .woocommerce div.product .woocommerce-product-gallery.--is-loading .woocommerce-product-gallery__wrapper {opacity:1!important;}

    Plugin Support Sol J. a11n

    (@solstudioim)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – I trust that what Luká? said before points you in the right direction, but if you have more questions, let us know.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Product Image doesnt loading’ is closed to new replies.