product image doesnt show

  • hii there good day to you,
    thanks for your excellent plugin,
    i have little issue, some product image doesn’t show , could you please tell me what is the reason behind and how to fix it .
    here is product setting page https://prnt.sc/uptxqh
    thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mivtt

    (@mivtt)

    Hi,

    This problem maybe caused by your server. You need to check:
    – Take a look at Error images page within this plugin’s submenu. If products images failed to download, they should be listed there.
    – View your media library to see if there are any new images or duplicated images.

    Best regards.

    Thread Starter bdchic

    (@bdchic)

    thank you for your response
    i am sorry to bothering you ,
    here is details with screenshot https://prnt.sc/uqn43v
    thank you very much for your time and help

    Plugin Support mivtt

    (@mivtt)

    Hi,

    I tried to import this product, and images are imported and show normally, you can see this image: https://prnt.sc/uqyp0w

    Best regards

    Thread Starter bdchic

    (@bdchic)

    thank you for your help.
    i think i catch the problem.
    when i ON Disable background process from plugin setting start this problem,
    https://prnt.sc/ur1l2c
    but i like this feature always ON, because this feature prevent unnecessary images download to server, which is great benefit for me.
    i request to you please fix this issue
    thank you for your time and help
    best regards
    Mubarak Hossain

    Hi,
    I have tested that option again, no issue detected.
    Please try removing that product then importing it again to see if that issue occurs.
    Best regards

Viewing 5 replies - 1 through 5 (of 5 total)
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