Product image not showing, although it has been uploaded okay

  • Resolved insightdes

    (@insightdes)


    5 years ago

    Hi, at our product page, I don’t see the product image.

    If I right click on the blank white product image and select open in new tab, the new tab displays the product image fine.

    If I go to the home page the product image is displayed properly by Storefront.

    Help appreciated.

    • This topic was modified 5 years ago by insightdes.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    Can you share a screenshot of what you’re seeing on your side? The reason I’m asking is that I couldn’t replicate that on your site. From what I can, the image is showing up as expected:


    Link to image: https://d.pr/i/9TsChe

    Thread Starter insightdes

    (@insightdes)

    Hi there.

    Sure. Blank image.

    I found if I logged out of admin, the image shows, but when I log back into admin, the image disappears.

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @insightdes,

    Are you still running to issues where the product image does not show on product page when logged in as an admin? If you are still having issues, have you tried clearing your browser cache?

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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