product Image not showing up in the emails but there in preview

  • Hi,

    I have been trying to customise my woo commerce emails & tried various plugins & yours is best till now.

    I am trying to add product image in the mail.
    But product image does show up in the test mail but it is not there in the mails which gets sent through website nor in the preview.

    In the mail apps it shows a broken image.

    on Inspecting it shows that there is no “src”

    eg.:-

    Mail from website

    “”

    Mail from preview functionality

    “”

    It would be really great if you guys can look into the matter.

    Also the color of certain text and links/email address comes as different random color such as [email protected] will show up as blue color.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter thedhavaljoshi

    (@thedhavaljoshi)

    Without image html

    width=”50″ height=”50″ class=”m_3056302596444455159attachment-100×50 m_3056302596444455159size-100×50 m_3056302596444455159lazy” alt=”” style=”border:none;display:block;font-size:14px;font-weight:bold;height:auto;line-height:24px;outline:none;text-decoration:none;text-transform:capitalize;width:100px;padding-bottom:0;float:left;padding-right:10px”

    with image html

    img width=”50″ height=”50″ src=”https://ci6.googleusercontent.com/proxy/1L40fpLXlOE0nxAM2qAiq5l2_TOdRUkBwqgcs7EkmYzEEedAeZclBaWvjPadhKayAG4ooCqZDoM3dfeBSHf1q2fMRag4-IZLNLNCBp8XHV98FDwnYL8=s0-d-e1-ft#https://13.233.255.7/wp-content/uploads/2019/06/T81A9651-150×150.jpg” class=”m_-4279041137772661686attachment-100×50 m_-4279041137772661686size-100×50 CToWUd” alt=”” style=”border:none;display:block;font-size:14px;font-weight:bold;height:auto;line-height:24px;outline:none;text-decoration:none;text-transform:capitalize;width:100px;padding-bottom:0;float:left;padding-right:10px”>

    Hey,
    It appears you have a lazy load plugin which is effecting the images in your email. You need to deactivate whatever plugin that is or find a setting that would allow you to turn off lazy load in emails (as that obviously won’t work).

    Email clients (like gmail) will turn phone numbers, email address and URLs that are not links into links, when that happens the link styling is pulled from the email client and not from your email because your email is sent with only inline styles.

    So if you are adding an email address make sure to set it as a link before it’s sent so that is gets the email styling inline.

    Ben

    Thread Starter thedhavaljoshi

    (@thedhavaljoshi)

    There is img tag in the mails that are sent from website but no source i.e. src. It is also because of Lazy load.

Viewing 3 replies - 1 through 3 (of 3 total)
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