Product image thumbnails displaying same size as main product image

  • Hello – need to create a single-product page for woocommerce. I am using their core plugin, plus elementor and pro version.
    I have tried troubleshooting and various fixes for several days, including, but not limited to:

    • I have deactivated child theme
    • I have optimized all images on site
    • tried making a single product template in HELLO theme (it worked, until hello crashed my site – fun.)
    • I have force regenerated thumbnails on every image in media library
    • i have installed and ran wp media cleaner and repaired all items with issues
    • I have deactivated all plugins except woo, elementor / pro
    • there is no custom code (i do not write code, obviously)
    • I have tried to adjust image settings in wp (I do not have the option to adjust any settings except thumbnail RATIO – no other image setting options appear in woo)
    • I have read all documentation


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  • Hi there!

    To assist you further, could you please confirm if the issue persists when you activate the default Storefront theme and only the WooCommerce plugin (with Elementor and Elementor Pro deactivated)?

    If the problem continues with just the default Storefront theme and WooCommerce, could you please share a screenshot of the image size issue? Additionally, please provide the URL of the page where you’re experiencing the problem.

    In the meantime, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs?(if any) under WooCommerce > Status > Logs.

    Once we have more information, we’ll be able to assist you further.

Viewing 1 replies (of 1 total)
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