Product images not displaying correctly, or at all
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I have re-arranged my product categories, menu items and pages and started swapping products around within those in preparation for a new product line launch. However, now the product images are not being displayed correctly.
Everything is set correctly in the backend, and in catalogue view, but the featured image is not displayed correctly (or at all) in the product view.
You can view the old product list here – https://www.waterfordapparel.com/shop/ – these items only have the one image, the featured image and it is not displaying at all.
Of the new product range which I am in the process of switching over to when this problem occured, you can view them here (there are only 2 viewable as of now) – https://www.waterfordapparel.com/ladieswear/spring-summer-2016/
With these, as well as the featured image, there are also images assigned to each colour product variation (one of which is again the featured image). When you click on the product the featured image should be displayed clearly (it is not) and the other images should be available to click on on a carousel beneath the main displayed image (also not visible). These images are still not visible when you actually choose a colour.
However, when you click to see one of the new product range that are still hidden (e.g https://www.waterfordapparel.com/shop/ac325/ & https://www.waterfordapparel.com/shop/lls3/), the featured image is still not displayed, but the secondary images as part of the carousel are. Clicking on these images loads the image file itself instead of switching to it in the product page itself.
IF you select the colours from the drop down list (you must choose a size first), then the images are shown on the product page (including the featured image), but completely unaligned and overwriting the drop down menus and text.
I’m sorry this post is so long but I wanted to give you as much information as possible to try and get to the bottom of it as quickly as possible. I was hoping to launch this new product line within 24 hours! Hopefully all of the above makes sense, or at least will do when you run through it all.
I believe the only things I have changed since I last saw it working perfectly (last Friday) was that I added and deleted some categories, pages and menu items.
I will email support with admin access.
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