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Resolved abcwebtech
(@abcwebtech)

5 years, 11 months ago

Note: This is an WP Admin issue with the woocommerce product import csv file feature.

FIrst i try to browse and select my cvs file: https://ibb.co/rf4ZhRJ
My detailed error that occurs is here after i click Import: https://ibb.co/rvHGHQd

WC db version: https://ibb.co/S7h41vx

Why is it giving this error?

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Praveen a11n
(@spraveenitpro)

Automattic Happiness Engineer

5 years, 11 months ago

Hi @abcwebtech

I am not able to replicate this error on my end so I believe that this could be some type of hosting security restriction implemented by your hosting company which restricts upload of certain types of files like csv’s? Can you check with them regarding this?

Cheers!

Thread Starter abcwebtech
(@abcwebtech)

5 years, 11 months ago

Ok, they handle environmental software like php, mysql etc. But wordpress uses PHP and filters. the Functions.php is known to be the source code file that handles or that which can be modified to add in the filter for this csv file. Do you know about this with simply with google searching the solution based on the “error” text? What else do you recommend?
Dat Hoang
(@htdat)

5 years, 11 months ago
Hello,

The Sorry, this file type is not permitted for security reasons error message is in WordPress core https://github.com/WordPress/WordPress/search?q=this+file+type+is+not+permitted+for+security+reasons&unscoped_q=this+file+type+is+not+permitted+for+security+reasons, so this sounds like a conflict.
?
The best way to determine this is to:
?
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

—

Also, the similar issue exists on WP 5.0.1. Please make sure you’re using the latest versions of both WP and WooCommerce:

* https://core.trac.www.ads-software.com/ticket/45615
* https://github.com/woocommerce/woocommerce/issues/22208
- This reply was modified 5 years, 11 months ago by Dat Hoang.
Thread Starter abcwebtech
(@abcwebtech)

5 years, 11 months ago

OK Ill try this.

Plugin Support Steve E.a11n
(@woosteve)

Automattic Happiness Engineer

5 years, 10 months ago

Since there are no recent responses to this thread it seems that the above may helped pin point the issue. With that I’ll mark this as resolved. Please feel free to open a new thread if you have any further questions.