Product in Trash that doesn’t exist

  • Hello, I have two products in the trash that don’t exist and can’t be deleted.

    Can you please help me for that.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Moses M. (woo-hc)

    (@mosesmedh)

    Hi @stef68130,

    I’m not entirely sure I understand what you’re referring to. Could you record your screen using Loom and share the link with me so I can see what’s happening on your end?

    Thread Starter stef68130

    (@stef68130)

    Hi @mosesmedh
    thank you for your answer.
    Yes of course please see record with this link.
    https://www.loom.com/share/c3e728fc0df94235ae5da105098f8a75?sid=f68dc649-2736-47a2-9b99-8dae12fcf93e

    Thank you for your support

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    It seems like a cache issue or a plugin conflict. For testing purposes, could you please try clearing your site cache or server-side cache and see if that resolves the issue?

    If you still face the same issue, could you please run a conflict test by deactivating all plugins except WooCommerce and activating a default WordPress theme like Twenty Twenty-Five? Then, check if the issue persists.

    If the issue still occurs, please continue deactivating all plugins except WooCommerce and share the results.

    • System Status Report?which you can find via WooCommerce > Status
    • Fatal error logs?(if any) under WooCommerce > Status > Logs.

    Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.

Viewing 3 replies - 1 through 3 (of 3 total)
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