• Resolved msdesignfoto

    (@msdesignfoto)


    Hello

    Since the latest WooCommerce update, I see this overlapping header only in the product view in WordPress backend. Only happens in Products view, not Pages or Articles.

    Can’t seem to fix it anyway. I can still use the search field but is very annoying.

    Screenshot here:
    Screenshot

    Please note: in the screenshot, my scroll bar is all the way at the top and the overlap continues if I close the top screen options.

    Edit: this overlap also happens in the edit product details page.

    • This topic was modified 3 years, 10 months ago by msdesignfoto.

    The page I need help with: [log in to see the link]

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  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there! ??

    If it doesn’t close after clicking on the Screen Option button, then this should be caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Before you start

    1. First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like?Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    2. Second, I would suggest installing a plugin called?Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

    I hope this helps ??

    Thread Starter msdesignfoto

    (@msdesignfoto)

    Ok, thanks
    I deactivated the plugins in stack of 3 at a time to require less page refreshes, and found the culprit plugin.

    If anyone has the same issue, the plugin is WP Compress – Image Optimizer. It creates an option in the top black menu for easy access. Will post this in their support forum.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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