Product Name and Custom Field in Stripe Receipt

  • Hi there

    Thanks for putting together this amazing plugin.
    I have 2 products on my site and I am using “Send Receipt Email from Stripe” option in the settings.
    Is there a way to include Product Name and Custom Field in the email that is sent to customer from Stripe?

    Thanks,
    Lakshay

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, please check the following documentation. Let me know if this helps you in any way.

    Kind regards

    Thread Starter laksh0302

    (@laksh0302)

    Hi there

    Thank you for the prompt response.

    I have gone through this documentation already. This is helpful when sending emails to customer from the plugin.

    My issue is if I want to send emails from Stripe directly, the product name and the custom field data is not included in the receipt that the customer gets.

    Thanks,
    Lakshay

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    My issue is if I want to send emails from Stripe directly,

    Are you talking about sending e-mails directly from your Stripe account? If you are, unfortunately at present the plugin only manages the e-mails sent from your website via Stripe Payments plugin. We don’t control the e-mails that come from the stripe website.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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