Product name in the wrong place in cart after update

Hi @footstepsdesign,

Kindly share the following information for further investigation:

1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

Please perform a conflict test to investigate if the issue is coming from a plugin/theme conflict. You can find a detailed explanation on how to do a conflict test here:?https://docs.woocommerce.com/document/how-to-test-for-conflicts/

I hope this helps!

Hi @footstepsdesign

Thanks for reaching out!

As requested by @kaavyaiyer above, it would be best to share with us the following items below for us to check this further.

• System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
• Fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.

https://gist.github.com/footsteps-design/0808cae444e6c0f384ef1311e2047b50

Hello @footstepsdesign,

Thank you for sharing the logs!

I can’t replicate this on my test site:

Link to image: https://d.pr/i/wupMBQ

Your theme seems to be overriding the default cart template. Can you please try switching to Storefront temporarily?

If the problem is fixed after doing so, then please contact your theme author for further assistance.

Let us know how it goes! :?)

Hi,

I have the same issue: the products titles for each item are listed inline above the table rather than in the correct ‘tr’ ‘td’ ‘a’ structure.

Here is the system status report: https://devshop.glsport.eu/SystemStatusReport_devshop.glsport.eu_2023-10-05T13-14-51.txt

Here is the log:
https://devshop.glsport.eu/log-for-support.txt

Here is a screeshot of the problem:
https://devshop.glsport.eu/Problem-cart-products.jpg

Can you help me?

Thanks, best regards,

Eleonora

Hi @eleonoramazzocchi

I have the same issue: the products titles for each item are listed inline above the table rather than in the correct ‘tr’ ‘td’ ‘a’ structure.

From what I understand, you’re having a similar issue where the product titles in the cart are displayed inline above the table instead of in the correct ‘tr’, ‘td’, ‘a’ structure. I appreciate the details you’ve provided, including the system status report, log, and screenshot.

Given that each site setup is unique, and to ensure we adhere to our ?? forum’s best practices, could you kindly initiate a ?? new topic in our support forum? This approach helps us zero in on your specific issue and allows other users facing a similar problem to easily find and benefit from the discussion.

In your new topic, could you please provide as much detail as possible? This might include screenshots, error messages, the steps you’ve already taken to try to resolve the issue, and any other information you think might be relevant.

You can use https://snipboard.io to share screenshots. Just follow the instructions on the page and paste the URL in your reply.

Thank you for your understanding and cooperation. We look forward to assisting you further on the new topic.