Product Name not showing on invoice or packing slip

I only added this custom code to show product link in my order mail. Maybe that can affect your plugin ?

//Add img +link in woocommerce order mails
// Displayed by default, so hide!

function filter_woocommerce_order_item_name( $item_name, $item, $false ) {
// Only email notifications
if ( is_wc_endpoint_url() ) return $item_name;

$item_name = ”;

return $item_name;

}
add_filter( ‘woocommerce_order_item_name’, ‘filter_woocommerce_order_item_name’, 10, 3 );

// NEW OUTPUT
function action_woocommerce_order_item_meta_start( $item_id, $item, $order, $plain_text ) {

// Only email notifications
if ( is_wc_endpoint_url() ) return;

// Settings
$image_size = array( 64, 64 );

// Get product
$product = $item->get_product();

if ( is_object( $product ) ) {
$sku = $product->get_sku();
$image = $product->get_image( $image_size );
}

// OUTPUT

// Show image
echo ” . $image. ”;

// Product name + link + SKU (if set).
if ( $sku ) {
echo ‘‘ . $item->get_name() . ‘ (#’ . $sku . ‘)’ . ‘‘;
} else {
echo ‘‘ . $item->get_name() . ‘‘;
}
}
add_action( ‘woocommerce_order_item_meta_start’, ‘action_woocommerce_order_item_meta_start’, 10 , 4 );

Ok, I just tried removing the custom code and it was indeed the problem. Could you please help solve it so I can have both setting working together pls ? I do not want to give up on showing the photo and the link in my customer’s order emails. Thank you !

Hi @maedusabodyjewelry,

Are you using a custom PDF template? You can see this under WooCommerce > PDF Invoices > General > Choose a template.

If so, try temporarily switching to our default Simple template, and then open a PDF document to see if the product name is displayed.

I am not using a custom template. Please read up, I have explained where is the problem coming from. Maybe u can help ?

My apology, @maedusabodyjewelry. I just realized about the message you wrote just seconds before mine.

Could you please help solve it so I can have both setting working together pls ?

Try adding this code snippet to your site, and then activate the other code snippets you mentioned above:

/**
 * PDF Invoices & Packing Slips for WooCommerce:
 * Remove WooCommerce customizations on PDF document context
 */
add_filter( 'wpo_wcpdf_before_html', function( $document_type, $document ) {
	remove_filter( 'woocommerce_order_item_name', 'filter_woocommerce_order_item_name', 10, 3 );
	remove_action( 'woocommerce_order_item_meta_start', 'action_woocommerce_order_item_meta_start', 10, 4 );
}, 10, 2 );
add_filter( 'wpo_wcpdf_after_html', function( $document_type, $document ) {
	add_filter( 'woocommerce_order_item_name', 'filter_woocommerce_order_item_name', 10, 3 );
	add_action( 'woocommerce_order_item_meta_start', 'action_woocommerce_order_item_meta_start', 10, 4 );
}, 10, 2 );

OMG thank you so much ! It’s working perfectly. Thank you again. I will make sure to leave a 5 stars review on your plugin <3

Hi @maedusabodyjewelry,

I’m very happy to hear that it is working as you expected… but even more happy to read your amazing review: You have made my week! ??

Do not hesitate to write again, if you need anything!