Product not showing in the shop

Hello @jounisimola,

Thank you for reaching out

I understand you’re having issues with displaying your product “Christmas donation for the restoration of rivers and streams – Virtavesien hoitohydistys Virho ry” on your “Donation targets” page dropdown list.

As a first step, please ensure that the product has been correctly categorized. If the product is not in the correct category, it will not appear on the dropdown list on your “Donation targets” page.

Please check this and let us know how this product is set.

Cheers.

Hi,

Thanks for the prompt reply. I checked category and other various thinkable settings. Couldn’t find the reason.

BR. Jouni

Hi there!

I understand your concern. I can see that you have assigned the category “lahjoita-virholle” to the product “Joululahjoitus jokien ja purojen kunnostukseen,” and the product appears on the default category page here: https://virho.fi/tuote-osasto/lahjoita-virholle/. However, the product is not showing on this page: https://virho.fi/lahjoita-virholle/.

It seems like there might be a setting or change on that specific page causing the issue. Just to verify, did you create that page using the block available in your theme? Have you made any recent changes to this page?

To assist you further, could you try activating the default WordPress theme (like Twenty Twenty-Four or Storefront) and see if the issue persists?

If you’d prefer not to affect your live site, I recommend running a conflict test by following the instructions in this article: How to Test for Conflicts.

Let me know how it goes!