Product only shows as single column
-
Normally by default a product page will show in 2 columns–one with the product image and one with the product info/add to cart options. However, when I add a product to this site it puts the product image and info/add to cart options stacked on top of each other into a single column. This site uses the Divi theme. I have also tried using the Divi Builder, Generate Press theme & GP premium plugin, and the Elementor/Elementor Pro plugins. I cannot get the product page to show in the expected default layout.
### WordPress Environment ### WordPress address (URL): https://lifecounselingandplaytherapy.com Site address (URL): https://lifecounselingandplaytherapy.com WC Version: 3.7.0 REST API Version: ? 1.0.2 Log Directory Writable: ? WP Version: 5.2.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache/2.4.29 (Ubuntu) PHP Version: 7.2.19-0ubuntu0.18.04.2 PHP Post Max Size: 20 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.58.0 OpenSSL/1.1.1 SUHOSIN Installed: – MySQL Version: 5.7.27-0ubuntu0.18.04.1 Max Upload Size: 20 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 3.7.0 WC Database Prefix: wp_ MaxMind GeoIP Database: ? The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from https://dev.maxmind.com/geoip/geoip2/geolite2/ to the path: . Scroll down to "Downloads" and download the "MaxMind DB binary gzipped" file next to "GeoLite2 Country". Please remember to uncompress GeoLite2-Country_xxxxxxxx.tar.gz and upload the GeoLite2-Country.mmdb file only. Total Database Size: 11.01MB Database Data Size: 9.30MB Database Index Size: 1.71MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 2.11MB + Index: 0.11MB + Engine InnoDB wp_postmark_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_postmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_posts: Data: 0.34MB + Index: 0.06MB + Engine InnoDB wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfblockediplog: Data: 0.11MB + Index: 0.00MB + Engine InnoDB wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfconfig: Data: 0.44MB + Index: 0.00MB + Engine InnoDB wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wffilemods: Data: 2.52MB + Index: 0.00MB + Engine InnoDB wp_wfhits: Data: 1.02MB + Index: 0.22MB + Engine InnoDB wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wfknownfilelist: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wflogins: Data: 0.20MB + Index: 0.06MB + Engine InnoDB wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfstatus: Data: 0.14MB + Index: 0.11MB + Engine InnoDB wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (12) ### ManageWP - Worker: by GoDaddy – 4.9.1 Elegant Themes Updater: by Elegant Themes – 1.0 Elementor Pro: by Elementor.com – 2.6.5 Elementor: by Elementor.com – 2.6.8 Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 5.3.9 Postmark (Official): by Andrew Yates & Matt Gibbs – 1.11.5 Lazy Load by WP Rocket: by WP Rocket – 2.2.3 W3 Total Cache: by Frederick Townes – 0.9.7.5 WooCommerce Square: by WooCommerce – 2.0.4 WooCommerce: by Automattic – 3.7.0 Wordfence Security: by Wordfence – 7.4.0 YITH WooCommerce Name Your Price: by YITH – 1.1.7 ### Inactive Plugins (2) ### GP Premium: by Tom Usborne – 1.8.3 Multiple Themes: by David Gewirtz – 7.1.1 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: APCu Object Cache ### Must Use Plugins (2) ### ET Support Center :: Must-Use Plugins Autoloader: by Elegant Themes – ManageWP - Worker Loader: by GoDaddy – ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #154 - /shop/ Cart: #155 - /cart/ Checkout: #156 - /checkout/ My account: #157 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Divi Version: 3.27.4 Author URL: https://www.elegantthemes.com Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: – ### Square ### Environment: Production Tokenization Enabled: – Debug Mode: Off ### Action Scheduler ### Complete: 1 Oldest: 2019-08-29 19:57:29 +0000 Newest: 2019-08-29 19:57:29 +0000 Pending: 0 Oldest: – Newest: – Canceled: 0 Oldest: – Newest: – In-progress: 0 Oldest: – Newest: – Failed: 0 Oldest: – Newest: –
The page I need help with: [log in to see the link]
Viewing 2 replies - 1 through 2 (of 2 total)
Viewing 2 replies - 1 through 2 (of 2 total)
- The topic ‘Product only shows as single column’ is closed to new replies.