Product options/attributes like color can not be selected – Litespeed cache

Hello @dwnl,

Thank you for reaching out.

From your description, it appears that the issue might be related to caching. When you empty the cache, the problem is resolved temporarily, which indicates that the Lite speed cache plugin might be caching outdated versions of your product pages.

Here’s a quick solution: Navigate to the settings of your Lite speed cache plugin and try excluding your product pages from being cached. This should resolve the issue.

Alternatively, you could also try disabling the plugin temporarily to see if the issue persists. If the issue is resolved, it confirms that the plugin is the source of the problem. In that case, you may consider using a different caching plugin.

If the issue still persists, please get back to us with more information like your System Status Report, which you can find via WooCommerce > Status > Get system report > Copy for support.

Once we have more information, we’ll be able to assist you further.

Hi @ckadeng

Excluding the product pages or disabling the plugin is not a solution… The point of this cache plugin for Woocommerce is to speed those pages up… Excluding / disabling will slow them down but it solves the problem.
They must work together. Another cache plugin is also not a posibility.

System status:
### WordPress Environment ###

WC Version: 8.4.0
REST API Version: ?8.4.0
WC Blocks Version: ?11.6.2
Action Scheduler Version: ?3.7.0
Log Directory Writable: ?
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WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: nl_NL
External object cache: –

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PHP Version: 8.1.26
PHP Post Max Size: 256 MB
PHP Time Limit: 30
PHP Max Input Vars: 5000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
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Max Upload Size: 128 MB
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SoapClient: ?
DOMDocument: ?
GZip: ?
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Remote Post: ?
Remote Get: ?

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### Post Type Counts ###

acf-field: 1
acf-field-group: 1
ae_global_templates: 8
announcer: 2
attachment: 5694
awl-labels: 3
br_filters_group: 1
br_minmax_limitation: 1
br_product_filter: 29
custom_css: 6
customize_changeset: 31
cwginstocknotifier: 3
edfm_menu: 1
elementor_library: 100
essential_grid: 18
is_search_form: 1
location: 2
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mc4wp-form: 2
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oembed_cache: 235
page: 35
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post: 1
product: 762
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wc_product_table: 1
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wcp_ruleset: 8
wcpcsu-custom-post: 2
wcs_ruleset: 17
wp_block: 1
wpforms: 2
wppopups: 1
wpt_product_table: 1
yith-wcbm-badge: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (44) ###

Redux Framework: door Team Redux – 4.4.11
WooCommerce Sale Category: door Webikon (Juraj Kiss) – 0.2
Advanced Woo Labels: door ILLID – 1.83
Advanced Woo Search: door ILLID – 2.95
Product Feed Manager for WooCommerce PRO: door RexTheme – 6.4.10
Product Feed Manager for WooCommerce: door RexTheme – 7.3.24
Booster Plus for WooCommerce: door Pluggabl LLC – 7.1.5
Code Snippets: door Code Snippets Pro – 3.6.2
Complianz | GDPR/CCPA Cookie Consent: door Really Simple Plugins – 6.5.6
GTM4WP: door Thomas Geiger – 1.19.1
Discount Rules and Dynamic Pricing for WooCommerce: door Discount Team – 8.4.0
Electro Extensions: door MadrasThemes – 3.3.15
Elementor: door Elementor.com – 3.18.3
Envato Market: door Envato – 2.0.11
Facebook for WooCommerce: door Facebook – 3.1.6
Fish and Ships Pro: door wpcentrics – 1.4.16
Google Language Translator: door Translate AI Multilingual Solutions – 6.0.20
OMGF: door Daan from Daan.dev – 5.7.10
Kadence WooCommerce Email Designer: door Kadence WP – 1.5.12
Limit Login Attempts Reloaded: door Limit Login Attempts Reloaded – 2.25.28
LiteSpeed Cache: door LiteSpeed Technologies – 6.0.0.1
Loco Translate: door Tim Whitlock – 2.6.6
Mailchimp for WooCommerce: door Mailchimp – 3.5
MC4WP: Mailchimp for WordPress: door ibericode – 4.9.10
MAS Static Content: door MadrasThemes – 1.0.5
Replace Image: door WP Zone – 1.1.8
Trusted Shops Easy Integration for WooCommerce: door vendidero – 2.0.0
User Roles and Capabilities: door mahabub – 1.2.6
Woo Custom Stock Status Pro: door Softound Solutions – 1.0.6
Woo Custom Stock Status: door Softound Solutions – 1.4.2
Min Max Quantity & Step Control for WooCommerce: door CodeAstrology Team – 5.9
Variation Swatches for WooCommerce - Pro: door Emran Ahmed – 2.0.29
Variation Swatches for WooCommerce: door Emran Ahmed – 2.0.29
Advanced AJAX Product Filters for WooCommerce: door BeRocket – 1.6.4.5
WooCommerce-aanbetalingen: door Webtomizer – 4.3.1
WooMultistore: door Lykke Media AS – 5.2.4
Pay. Payment Methods for WooCommerce: door Pay. – 3.18.1
WooCommerce: door Automattic – 8.4.0
Yoast SEO: door Team Yoast – 21.7
Mail logging - WP Mail Catcher: door James Ward – 2.1.6
WPC Composite Products for WooCommerce: door WPClever – 7.1.7
WPForms Lite: door WPForms – 1.8.5.4
YITH WooCommerce Badge Management: door YITH – 3.2.0
YITH WooCommerce Product Add-ons & Extra Options: door YITH – 4.4.1

### Inactive Plugins (1) ###

Related Products for WooCommerce: door WebToffee – 1.5.1

### Must Use Plugins (1) ###

WordPress automation by Installatron: door  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: composite (composite)
creative (creative)
external (external-de)
external (external)
external (external-fr)
grouped (grouped)
grouped (grouped-de)
grouped (grouped-fr)
simple (simple)
simple (simple-fr)
simple (simple-de)
variable (variable-de)
variable (variable-fr)
variable (variable)
woosg (woosg)

Taxonomies: Product Visibility: creative (creative)
exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
fashion (fashion-2)
featured (featured)
image (image)
outofstock (outofstock)
photography (photography)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
travel (travel)
videos (videos)
wordpress (wordpress)

Connected to Woo.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Winkelbasis: The page must be set as Public
Winkelwagen: #3134 - /shopping cart/
Afrekenen: #109875 - /pay/
Mijn account: #3854 - /my-account/
Algemene voorwaarden: #2183 - /terms-and-conditions/

### Theme ###

Name: Electro Child
Version: 2.3.3
Author URL: https://madrasthemes.com/
Child Theme: ?
Parent Theme Name: Electro
Parent Theme Version: 3.3.15
Parent Theme Author URL: https://madrasthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: electro/woocommerce/archive-product.php
electro/woocommerce/global/quantity-input.php


### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-external-affiliate
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-12-31 13:11:23 +01:00
Options: ?
Notes: 6
Onboarding: completed

### Action Scheduler ###

Cancelled: 4
Oldest: 2023-11-30 14:29:50 +0100
Newest: 2023-12-07 10:29:14 +0100

rounded: 10,804
Oldest: 2023-11-29 20:35:57 +0100
Newest: 2023-12-30 19:57:49 +0100

Failed: 61
Oldest: 2023-04-13 22:40:06 +0200
Newest: 2023-12-22 16:30:01 +0100

Pending: 8
Oldest: 2023-12-30 20:42:54 +0100
Newest: 2024-01-04 20:58:44 +0100


### Status report information ###

• This reply was modified 1 year, 2 months ago by SLV.

Hi @dwnl,

Cache plugins are great for speeding up your site, but sometimes they can cause issues with dynamic elements like product options/attributes.

Here are a few suggestions you may try without changing the Litespeed cache plugin :

• Some settings in the Litespeed cache plugin could be causing the issue. Try adjusting the cache settings, specifically the ones related to Object Cache and Browser Cache.
• WooCommerce uses AJAX for dynamic elements on product pages. You can try excluding AJAX requests from the Litespeed cache in the plugin settings.

If the issue persists, reach out to the Litespeed cache plugin support team. They may be able to provide a solution that allows you to continue using their plugin without affecting your product options/attributes.

Remember, the goal is to ensure a smooth shopping experience for your customers. If you’re unable to find a solution with Litespeed, you might need to consider alternative methods to speed up your site, such as WP Rocket, NitroPack, or FlyingPress.

Please let us know if you need further assistance.

Hello,

Solved it by adding this code in a snippet:

add_filter( ‘woocommerce_ajax_variation_threshold’, function($default){
$default = absint(350);
return $default;
}, 10, 1 );

I was told:
You are facing caching related issue. You already know that nonce is a unique value. Your caching plugin is caching data with the nonce value. But after a certain time, the nonce should be generated with another unique value.
But the caching plugin doesn’t get the new nonce value. The snippet should discourage the caching plugin from caching the nonce when a product has up to 350 variations.

Thanks for your reply do.