Product Options Not Visible in Order

  • Resolved Rachel

    (@royalsiren)


    1 year, 3 months ago

    Hi there,

    I’d appreciate any assistance your team can provide. Selected product options that are required are not visible in orders, cart, or checkout.

    How do I make them visible? I do not have any “Hide” options enabled in Advanced Settings. Running on Shopkeeper theme.

    Thank you,
    R

Viewing 3 replies - 1 through 3 (of 3 total)
  • Dina S.

    (@themehighsupport)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Thread Starter Rachel

    (@royalsiren)

    Thanks Dina – I submitted a ticket!

    Dina S.

    (@themehighsupport)

    Enabling the Ajax add to cart method on your website caused the issue, and the problem was resolved by disabling it.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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