product page doesn’t update

Hey, freddyeee, does your site server have caching?

If so, I would recommend clearing the site server cache.

I have siteground, I flushed the dynamic cache.

I made another change in the website popup, but that did got reflected on the frontend

what could be the problem ?

I tried to make some text changes but it didn’t work
after inspecting the page, this text in yellow is the one that is supposed to appear
https://snipboard.io/kB8Zxl.jpg

Hi @freddyeee

Thanks for reaching out!

I understand that the product’s description is not updated as seen in this screenshot.

I tried to make some text changes but it didn’t work
after inspecting the page, this text in yellow is the one that is supposed to appear
https://snipboard.io/kB8Zxl.jpg

I inspected your site again, and I am seeing that the <h2> tag’s display attribute is set to none, hence, this text is not displaying.

I am not sure if it’s your theme, a custom code or a third-party plugin present on your site is causing the conflict here.

Can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

If this did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.

You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Meanwhile, you could try to add this code under Appearance > Additional CSS to display the hidden text:

/* Display <h2> text string in Product Description */

.single-product div#tab-description h2, #tab-detalles-de-producto h2 {
	display: inherit;
}

Output:

Let us know how the testing goes!