Product Page Layout Problem in Chrome

  • Resolved abledragon

    (@abledragon)


    9 years, 4 months ago

    Hi,

    I’ve seen the notice that says that some users have experienced difficulties using the product page layout option in FF and IE, but I’m having problems in Chrome: Clicking ‘Save Layout’ produces no response – either the usual WP spinning wheel or a notice that changes have been saved. And, of course, the changes I make do not show up on the front end.

    Many thanks,

    Martin.

    https://www.ads-software.com/plugins/ultimate-product-catalogue/

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hi Martin,

    Thank you for raising this to our attention, we will do our best to sort this out for a future update. For the meantime, have you tried making use of the tabbed product page ? You may want to try it out in case the custom pages do not display correctly.

    EWD

    Thread Starter abledragon

    (@abledragon)

    Hi there,

    Thanks for that but how do I find the tabbed product page..? I’m a pro member but I haven’t seen any options for the tabbed product page.

    Many thanks,

    Martin.

    You’ll find the option in the settings under Options > Premium > “Product Page Type”.

    Regards,
    EWD

    Thread Starter abledragon

    (@abledragon)

    Hi there,

    Great – thanks, found it and switched to tabbed product pages.

    There are two tabs there: Product details and Additional Information – I’ve not been able to discover how to add information to the ‘Addtional Information’ tab or, alternatively, remove it if there’s nothing to add…

    Could you point me in the right direction, please?

    Many thanks!

    Martin

    Hi Martin,

    The additional information would actually display the category, sub-categories, tag, custom fields of your product. If you do not wish to have them display, you may simply add the following custom CSS:

    .upcp-tabbed-addtl-info-menu {display:none;}

    Best regards,

    Etoile Web Design

    Thread Starter abledragon

    (@abledragon)

    Hi there,

    Ah, OK, thanks!

    I have some products that are in categories and subcategories but those details don’t show up on the ‘Additional Information’ tab on those products’ detail pages (nothing shows up there). I tried adding them through the ‘Product Page’ tab in the admin area but, of course, that doesn’t work because that page is not working in my browsers.

    How do I get those additional details to show up in the ‘Additional Information’ tab on a tabbed product page..?

    Many thanks for your patience and help!

    Cheers,

    Martin.

    Hi,

    I’m having exactly the same problem as Martin in that nothing is showing up on the ‘Additional Information’ tab. And yes, I’m also using Chrome.

    Many thanks.

    Kind regards,

    John

    Check an “Extra Product Page elements” which is found under the ‘styling (Default)’ tab. You need to activate all elements to see them in additional tab.

    Thread Starter abledragon

    (@abledragon)

    Hi there,

    Got it – many thanks!

    Cheers,

    Martin.

    Yup! Works for me too. Many thanks.

    Kind regards,

    John

Viewing 10 replies - 1 through 10 (of 10 total)
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