• Resolved grwork

    (@grwork)


    Hello! Product page missing the price tag so I can’t sync catalog with Facebook shop.
    Does anyone know how can I fix it?
    Thank you

    • This topic was modified 3 years, 9 months ago by grwork.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Shaun Kuschel a11n

    (@shaunkuschel)

    Automattic Happiness Engineer

    Hey @grwork,

    It looks like that example product is a Variable Product, so I would make sure that each of the variations have prices set (on the “Variations” tab of the edit product page) and then make sure that the attributes are set to sync with Facebook, as mentioned in this section of the docs.

    Thread Starter grwork

    (@grwork)

    Hello! Thank you for your reply
    Yes, each of the variations have the prices set

    The microdata I am seeing is being set by Yoast SEO. I see you may also be using the Facebook for WooCommerce plugin. That plugin doesn’t use the microdata to sync the products. It uses the settings in the plugin, pulls the data directly out of the database, and syncs with Facebook every 15 minutes using ActionScheduler with the wc_facebook_regenerate_feed hook. If you have the plugin configured correctly and connected to your catalog, it should create a CSV in wp-content/uploads/facebook_for_woocommerce every 15 minutes and automatically update on Facebook. That CSV should include the price.

    If you want custom tags to show in what Yoast outputs, you need to add your own meta data presenter per this documentation as they removed the wpse_opengraph action with no replacement: https://developer.yoast.com/blog/yoast-seo-14-0-adding-metadata/

    Thread Starter grwork

    (@grwork)

    Thank you! My catalog on Facebook always shows me the error about microdata for my shop that stops the product sync.
    I followed the link for fb link checker that returned a missing price tag…
    I tried to manually upload the csv and everything went well.
    I’ll mark the ticket as resolved since I don’t think that issue comes from WooCommerce
    Thanks for your help

    Thread Starter grwork

    (@grwork)

    The problem was caused by uppercase titles and descriptions. Once fixed in lowercase, everything went well.
    Thank you

    @grwork can you tell me what you did to fix this? I’ve been struggling for a while…

Viewing 6 replies - 1 through 6 (of 6 total)
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