Product Page Update Button Doesn’t Do Anything

  • Resolved cactuscat

    (@cactuscat)


    3 years, 5 months ago

    I am running the most recent of everything. I was happily updating my products, when suddenly and without any obvious reason, the Update button stopped working. I restarted my browser (Edge) and tried again. When I click “Update” absolutely nothing happens. I tried to “Update” three other Products. Nothing is attempting to load, nothing eventually loads, the page never changes. It seems the page is still collecting auto drafts, so there’s that. I am still able to update WordPress pages just fine. My only issue is with WooCommerce product page updates.

    • This topic was modified 3 years, 5 months ago by cactuscat.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @cactuscat,

    It might be that one of the tools that you’re using (theme or plugins) is conflicting with WooCommerce thus leading to the issue.

    As a first step, kindly try doing a conflict test to see if you can catch the culprit – https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    If the above test does not yield anything, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    We’ll be happy to be of further assistance.
    Many thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to the issue.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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