• Resolved nicholasdent

    (@nicholasdent)


    When i search for a product the products are shown without the price. Can someone help with this?

    The page I need help with: [log in to see the link]

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  • Roxy

    (@roxannestoltz)

    Hi @nicholasdent ,

    Thanks for reaching out!

    I understand that your product prices are not being displayed when searching for products, and checking your site, I am able to see the issue you are referring to:

    This could be a cause of a theme/plugin conflict.

    As a first step, I would recommend performing a full conflict test, in order to rule this out. The best way to determine this would be to:

    • Clear your browser cache
    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Check if the product prices are now being displayed after a search.

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To find the culprit, reactivate your theme, and then your plugins one by one, testing after each.

    Alternatively, you have the option to install the Health Check plugin.

    On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    If the issue persists after performing the conflict test, please can you share a copy of your sites System Status report which you can find via?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.

    Cheers!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy.

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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