product qty and price disappeared from product edit page

  • Resolved 8tracktapestore

    (@8tracktapestore)


    2 years, 6 months ago

    Hello. I use to be able to update the price and qty available on the product editing page. Those options which appeared below the large description box disappeared one day, and I can’t get them back. I have to use “quick edit” to change them which turns a one step process into two steps. All of my available “screen element” boxes are checked.

    Can you help? would attach pics but don’t see how.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Hi there,

    Thanks for reaching out.

    I understand you cannot change the price and stock level when you try to edit the product, and at the moment, you are only able to do that by using the quick edit option.

    I just checked this on my end, and I can see it’s working perfectly fine with the latest version of WooCommerce:

    Can you please share the screenshot of how it’s appearing on your end?

    Also, It would be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Best,

Viewing 1 replies (of 1 total)
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