Product rating not working

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    In the WooCommerce Settings you will want to verify what your configuration is in the Reviews section. You can read more about the available options here:

    https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-5

    If that is correctly set up but these still don’t work, you’ll want to check for conflicts next. To do that, temporarily switch your theme to Storefront. Then, disable all plugins on the site except for WooCommerce, and test for the issue.

    If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.

    We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging: https://www.ads-software.com/plugins/wp-staging/

    This plugin lets you copy and redeploy a WordPress site with minimal work.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. Please start a new thread if you have further questions.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Product rating not working’ is closed to new replies.