• Resolved Mikey

    (@mikeyhash)


    Hi,

    Can you please tell me where is the information from the Product Report tab saved in the database? I couldn’t find a custom table.

    Also, I was expecting to be able to delete these recordings (which could get massive in time) directly from the plugin’s settings.

    Thanks,
    Mikey

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @mikeyhash,

    We have a database table named as “wp_ac_abandoned_cart_history_lite” in which we store all the abandoned cart information including product reports. We do not have any custom table for storing the information of product reports.

    If you want to check this in detail then you can check the code present in the file “class-wcal-product-report-table” of our plugin.

    >> Also, I was expecting to be able to delete these recordings (which could get massive in time) directly from the plugin’s settings.
    : It is not possible to delete the product reports but we have a setting “Automatically Delete Abandoned Orders after X days” in which you can set a value which will automatically delete the abandoned cart orders after X days. Once the abandoned cart information is deleted, it will delete the information from the database table also. So it should delete the product information from the Product Reports tab also.

    Please note that the abandoned cart will be deleted from the Abandoned Orders tab if you will set that setting.

    Regards,
    Priyanka Jagtap

    Thread Starter Mikey

    (@mikeyhash)

    Hi @priyankajagtap,

    Thank you for your answer.

    Oh. I have the “Automatically Delete Abandoned Orders after X days” option set up, but somehow it seemed to me that all-time abandoned products remain forever in Product Reports, just adding up in time.

    I’ve made some further checks now, it seems that they indeed get deleted, once the respective abandoned order is deleted.

    My bad.

    Thanks again.
    Mikey

    Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @mikeyhash,

    Thank you for your reply. Glad to know that the setting the value in the option “Automatically Delete Abandoned Orders after X days” is working fine for you. ??

    Please feel free to ask if you have any questions.

    Regards,
    Priyanka Jagtap

Viewing 3 replies - 1 through 3 (of 3 total)
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