Product Reviews on page

  • Resolved adjokic

    (@adjokic)


    4 months, 3 weeks ago

    Hi there,

    I’ve read through your documentation and I was unsuccessful at finding the answer.

    Here is the scenario I am trying to solve:
    Customer receives order and inside the other is a card thanking them for the order. On the card is a QR code that links to a specific website page.

    The following step is the issue I am encountering:
    After the QR code is scanned, the customer is prompted to log in so they can leave a review. Now I want the customer to have the option to leave the review on each product (similar to the Aggregated Review Form) while logged in.

    Is this possible at all with your plugin?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for using CusRev.

    If the customer is prompted to log in to your site, you can use the default review form of WooCommerce to allow the customer to submit reviews on your site.

    You can follow the solution to enable the reviews section on the product page
    Reviews Not Showing on Product Page

    Thread Starter adjokic

    (@adjokic)

    Hi there, thank you for providing the info.

    Perhaps I did not explain myself clearly enough, nevertheless I managed to move forward in my issue to finding a solution.

    The final obstacle is that there is no way to choose which product the customer is reviewing. As the shortcode is on a /product-reviews/ page showing all of the reviews. So now when the customer wants to leave a review, there is no option to choose for which product.

    Plugin Support pear8398

    (@pear8398)

    Hi,

    There isn’t an option to select a product to submit a review on the regular page. The customer can go to the product page and submit the reviews for that product.

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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