Product short description tab cloded

  • Resolved throu

    (@throu)


    2 years, 1 month ago

    I guys,
    after the last update i have a bug (on all my websites).
    The product short description tab is always closed.
    If i open it and save it reappers closed again and there’s no way to fix it (i’ve disabled it and reactivate it and it still don’t want to stay open).

    Already done troubleshooting on a test site where i disabled all the plugin and reactivated only woocommerce with lo luck and then i tried with Storefront and Twenty Twenty One to a further test with no luck.

    I’ve also updated the php library to the latest one and no way to have the short description back and open.

    I know i can push the open botton everytime and work on it, but unfurtunally it’s hard to explain this simple solution to 40 angry clients.
    Any fast way to fix it?
    Thanks for your precious work!

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @throu

    Thanks for reaching out!

    I understand that you want the Product’s Short Description to be expanded when you edit a product on your site.

    Please be informed that this was an enhancement to WooCommerce 7.0.0 that was discussed on this Github thread: https://github.com/woocommerce/woocommerce/pull/34619

    In this regard, there was already an open request to revert change that auto collapses the short description field here: https://github.com/woocommerce/woocommerce/pull/35213

    You can subscribe to the following threads above to keep posted for updates.

    Hope this helps!

    Thread Starter throu

    (@throu)

    It was not an enhancement but my weekly nightmare.
    Of course i’m not a developer and it’s impossible to follow all the process on your github.
    All my client are mailing me about this issue (they all use the SD).
    It will be great by your side to send us an hook to fix it, so you can still have this strange decision that adds an additional click to the workflow in the core and help who need to have the box open.
    Thanks!

    Please give us an otion to return to the way things were, this is awful for our clients.

    Hi @throu @blclda

    It will be great by your side to send us an hook to fix it, so you can still have this strange decision that adds an additional click to the workflow in the core and help who need to have the box open.

    As I’ve mentioned in my previous post that another Github thread was open to revert the changes made here: https://github.com/woocommerce/woocommerce/pull/35213

    You can subscribe to the forum thread to keep posted for updates.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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