Product showing as Out of Stock even with backorder location

  • Resolved rockcityharry

    (@rockcityharry)


    3 years, 9 months ago

    Hey,
    If I set a product to have all stock values at 0, it will display frontend as unavailable.

    I have a backorder location set up, and correctly works when other stock is present.
    https://staging.rockcity.co.uk/basic-jug-1-texture-400mm/

    A lot of my products remain out of stock, and available on backorder. So these need to be available as it will affect a large number of products.
    _____

    The reason for the locations plugin is so I can use the /location/ pages as an “in stock” page.
    This works, as I have another plugin that treats all variations as simples. Therefore, when you visit /location/ and apply a filter, it treats variation with 0 stock for that location as out of stock and only displays what is available.
    However, outside of the /location/ pages, I still need the backorder products to be available to purchase.
    The issue is, if I have a product with 0 stock for any location at the current time, it stops it from display on the /shop/ end to backorder.

    I hope that makes sense, and I hope you can help me find a solution.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter rockcityharry

    (@rockcityharry)

    I have made several new products to test the issue, and I believe I’ve managed to solve the issue through bulk edits, and allowed the backorder products to display correctly at 0 stock.

    I did come across some issues with having products stuck display as “Out of Stock” should there be any error in assigning the location > manage stock > update product in the correct order.

    I will try the bulk editor, as I assume that’s more reliable than importing the custom meta stock values through a .csv file? I have had issue with those appearing as Out of Stock, when the stock values are 0, even if I import the “Stock” as “Backorder”, and “backorder available?” as “1”

    Plugin Contributor alexmigf

    (@alexmigf)

    Hi @rockcityharry

    In the last update, when the stock is updated if backorder is enabled and quantity superior to 0 it shows instock, with quantity equal to zero should be onbackorder.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Product showing as Out of Stock even with backorder location’ is closed to new replies.