Product sorting in a category doesn’t work

  • Resolved lizzyh

    (@lizzyh)


    1 year, 3 months ago

    Hi. We have been working hard to get our own sorting of products in categories working but it’s impossible to get it displayed in our sorting order. We are using Bridge theme on our existing site vealern.se and Divi on our new develop site vealearn.hemsida.eu. We are on our way to release over the weekend but we thought it was a Divi issue but we are not able to get it working on our current site neither so it’s not a theme issue.

    How do we configure it properly so our sorting order will display correctly?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi there @lizzyh ??

    Product sorting in a category doesn’t work

    We have been working hard to get our own sorting of products in categories working but it’s impossible to get it displayed in our sorting order.

    The page I need help with:?https://vealearn.hemsida.eu/

    Thank you for reaching out, and your patience! We are experiencing an unusually high volume of support requests at the moment, and that has affected our response times.

    I’m afraid the page at https://vealearn.hemsida.eu/ is currently password-protected.

    From what I gather, you are looking into displaying your products in a bespoke way.

    Just to clarify, how would you like to display them, and what have you tried so far?

    Looking forward to hearing from you.

    Thread Starter lizzyh

    (@lizzyh)

    Hi. Strange … I have tried a lot of different ideas but none seems to work … So even a plug in and some php code for alphabetic sorting didn’t work for me.

    Can you provide me with a solution for alphabetic sorting that works?

    Thanks

    Thread Starter lizzyh

    (@lizzyh)

    Hi again. Sorry for not being more accurate on what I mean that the sorting of products doesn’t work. So this is what is not working:
    1. We have sorted our products in each category in an order we would like to see them presented on the front end while viewing the products in one category. We have used the “sorting” function in the Category and moved each product in the order we would like to view them on the front end.
    2. We have tried different sorting order settings in Admin and in the available selections in Divi for such display module but none seems to work so it displays that specific order of the products in a category.
    3. We would also like to have a choice for alphabetic order and as mentioned we have tried both PHP snippets and plugins without success. So if you have any solution for that it would be great.

    Looking forward hearing from you shortly.
    Thanks

    Thread Starter lizzyh

    (@lizzyh)

    Please use passwd: Solros! and one of our category pages for checking out the sorting order is: https://vealearn.hemsida.eu/produkt-kategori/affarsutveckling-utbildningar-online-vealearn/
    We have now selected price from high to low sorting order that works but we would rather have our own sorting order selected in the category and if that is not possible use alphabetic sorting.

    Looking forward hearing from you.

    Rgs

    Saif

    (@babylon1999)

    Hello @lizzyh,

    We have now selected price from high to low sorting order that works but we would rather have our own sorting order selected in the category and if that is not possible use alphabetic sorting.

    You can try utilising the “Menu order” field in product settings to custom-sort the catalogue.

    The lower the number, the higher the product will be placed in the catalogue. Just note this will be applied to all archive pages like category, shop, tag, etc.


    Link to image: https://d.pr/i/0y5uKb

    Hope this helps!

Viewing 5 replies - 1 through 5 (of 5 total)
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