Product Sync Creating Multiples of Products

  • Resolved techguymiles

    (@techguymiles)


    1 year, 9 months ago

    Hi there,

    I recently noticed that when creating mailers from MailChimp, it appears that the products do sync but it creates multiple versions of very product. It appears as if every time there is a price change, a new products created in MailChimp rather than updating the existing product.

    What are my options going forward? Perhaps there is a way to delete all products from MailChimp and resync from WordPress?

    Thank you in advance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support khungate

    (@khungate)

    Hi @techguymiles, thanks for reaching out and sharing your issue with product synchronization.

    Firstly, could you please confirm if you have any multilingual CMS installed on your WordPress site, such as WPML? WPML is known to duplicate products, which could be contributing to the issue you’re experiencing.

    Secondly, could you share the version of the plugin you’re currently using? This information could help us understand if this is a version-specific issue or something else.

    Looking forward to your response.

    Plugin Support khungate

    (@khungate)

    Hi @techguymiles, we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.

    Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, that the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.

Viewing 2 replies - 1 through 2 (of 2 total)
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