Product Sync problem about variations

  • Resolved eripanci

    (@eripanci)


    2 years, 11 months ago

    Hello there!

    I’m trying for some days to sync the products of my online shop to Facebook using your plugin, but the products shown on Facebook are not correct.

    They don’t have any variation shown. The variation is shown as a description. Some products that are in stock (just some variations are sold out) are shown on Facebook as sold.

    I can provide you with log files, but that is confidential, so you can tell me if I can send it to you in any other way.

    Thank you!

Viewing 1 replies (of 1 total)

  • Hi @eripanci – since you mention you have confidential log files, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there, as well as look over the confidential logs without publicly posting them. ??

Viewing 1 replies (of 1 total)
  • The topic ‘Product Sync problem about variations’ is closed to new replies.