• Resolved dsuescun

    (@dsuescun)


    Hi!

    Whenever I click on the Products Tab from my Woocommerce settings it flashes the contnt and then goes blank.

    For reference on the url: /wp-admin/admin.php?page=wc-settings&tab=products is the one that is not working properly…

    Please help me!

    Thanks!

    David S

Viewing 7 replies - 1 through 7 (of 7 total)
  • Stef

    (@serafinnyc)

    Is it a flicker like or a black like overlay flash? If it’s either of these things, it usually is due to another plugin conflicting with WC.

    Try disabling all other plugins except for WC and then one by one enabling them back and refresh the settings page you are on to see which one triggers it.

    Let us know.

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy @dsuescun!

    In addition to what @serafinnyc wrote, please also check your theme.

    A step-by-step guide of the process can be found here:

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    I’d highly recommend making sure you have a full backup before moving forward, or ideally trying this on a test/staging site first.

    Thread Starter dsuescun

    (@dsuescun)

    hi!

    I’ve made a samll screencast of how the problem looks like: https://www.youtube.com/watch?v=zOyyZKMab6I

    I tried the them switch to no avail.

    De-Activating ALL other plugins worked, but I have 27 plugins to go through, and i have all the ones I’m actually using.

    So i took the time to go thought the settings, made sure everything was as I needed it, saved, and re-activated the plugins.

    My question now is: will this conflict cause other issue than just not letting me see these settings?

    Thanks!!!

    David S

    Stef

    (@serafinnyc)

    Ah. I’d disable WooCommerce Admin for now. There are some reported bugs with that. Disable it for now and then try. Let’s see what happens. If it works then just leave WC Admin off for now until they get the bugs worked out.

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy @dsuescun!

    Thanks for testing that!

    It may be the WooCommerce Admin plugin that is causing the issue, but have you narrowed it down to that specific plugin, or have you yet to test them all one-by-one?

    It’s a lot of work to test 27 plugins, but that way you can narrow it down to the exact cause of the issue.

    Please keep us updated.

    Thread Starter dsuescun

    (@dsuescun)

    Hi!

    Following @serafinnyc ‘s advice I disabled WooCommerce Admin and that does the trick!

    I had the 0.13.1 version of that plugin.

    I just updated to 0.13.2 and then re-activated the plugin, it seems that the update from the Development team fixed the bug ??

    Awesome!!!

    Thanks!

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Glad that helped @dsuescun, thanks for letting us know!

Viewing 7 replies - 1 through 7 (of 7 total)
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