Product Thumbnail size is not updated

  • Resolved dhruvsompura

    (@dhruvsompura)


    2 years, 10 months ago

    When i updated the size of product thumbnail from customized > products > size , i changed custom size.

    Its updated in preview, but when i saved changed then size is not updated. I also regenerated the thumbnails but its also not working at all.

    Please help me as soon as possible.

    Thank you,
    Dhruv Sompura.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @dhruvsompura

    I understand that you are having an issue with your product thumbnails not updating to the settings you have made.

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    We haven’t heard back from you in a while, (I think that at this point you have been able to find a solution) so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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