product thumbnails different sizes

  • Resolved jessamca11

    (@jessamca11)


    5 months, 1 week ago

    Hello, can anyone help me as to why my product image thumbnails are sometimes different sizes even though I have them all set to custom crop at a 75:90 ratio under Customizing ? WooCommerce ? Product Images?

    Thank you

    The page I need help with: [log in to see the link]

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  • Hey there, @jessamca11! Thanks for contacting us. I’m happy to help you.

    Can you please share a screenshot of what you see under Appearance > Customizer > WooCommerce > Product Images (if you theme has this option)?

    Can you please temporarily switch to the Storefront theme to check if the issue persists?

    Do you use any page builder plugins or a plugin/custom code that affects the shop page?

    Looking forward to your reply.

    Have a wonderful day!

    Hi there! I’m marking this topic as “resolved” due to recent inactivity. If more assistance is needed, feel free to post back here or?open a new topic.

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