• Resolved Ctella1312

    (@crystella17)


    Hello there,

    On some of my products in the backend it doesn’t show the Title of the product. I edit and saved again the product and with a refresh on the page it says again ”no title”.

    I think the below link will make it clearer why I am trying to explain.

    Please can you help me with that?

    Kind regards,
    Stella

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi Stella!

    Thanks for sending the video; it is helpful.

    Does this happen on other browsers, or is it just with Edge?

    Could you please try clearing your browser cache o try another browser to discard this being a browser issue?

    If, after doing that, the issue persists, please try performing a conflict test by changing your theme back to Storefront and disabling all plugins except WooCommerce; then check again if it is solved. If it is, then re-enable all plugins one by one until you find the one creating it.

    If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how that goes for you!

    Thread Starter Ctella1312

    (@crystella17)

    Hello @judagutor

    Thanks for your quick response.

    I did what you suggest me and I found that the plugin that causes this problem is the ”Woo Title Limit”, but I have also another website and it is working right.

    I don’t want to delete this plugin because it is working right in the front-end . Is there anything that we can do to fix it?

    Thank you in advance.

    Hello,

    Glad to know you are moving forward towards a solution.

    I’ve found this forum thread that discusses (as an alternative solution) limiting the product title without using a plugin, i.e. by adding custom code.

    Note: It is highly recommended to use a plugin like Code Snippets to add custom PHP code into your site without directly accessing the functions.php file. Here is an article that explains how to use the Code Snippets plugin.

    I hope this leads you in the right direction.

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
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