Product Variation (Attributes) – Bug

Can you present a test case I can reproduce this error? I.e. tell me what variations and attributes you have setup. Screenshots helpful.

Yes sure, just use the attributes like

Cool|Wow|Awesome

So you will have variation dropdowns and keep Cool as default. Then on single product page you will notice that a popup alert will appear that

“Sorry, no products matched your selection. Please choose a different combination.”

Implemented here but fixed: https://www.tutorslohop.net/product/premium-sessions-experience/

I used all small words as “cool|wow|awesome”. If i will use capitalize so the same error will appear. Check it, on your end and see that your JavaScript method is matching as case insensitive.

Thanks,
Fahad

Yes sure, just use the attributes like

Cool|Wow|Awesome

So you will have variation dropdowns and keep Cool as default. Then on single product page you will notice that a popup alert will appear that

“Sorry, no products matched your selection. Please choose a different combination.”

*Implemented here but fixed: https://www.tutorsloop.net/product/premium-sessions-experience/

I used all small words as “cool|wow|awesome”. If i will use capitalize so the same error will appear. Check it, on your end and see that your JavaScript method is matching as case insensitive.

Thanks,
Fahad

No issue my side. WC does not make these lowercase in the source; they are used as-is. So ‘Cool’ will match the attribute.

Maybe your theme is changing the options in the select element.

Hi Mike,

I tested it carefully and then reported you. Even i inspected your javascript method. When it compares the default value with the valued available in attribute so case sensitivity create problem. My theme is doing nothing with the dropdown values. Anyways, for now i just managed with all attributes to lowercase.

Yes, you are right that WC is not changing them to lowercase or capitalize. This is my point that when we use capitalize so WC try to compare the given value with the default selection. And your default selection dropdown is having lowercase. I will send you another example in future, for now i can’t revert the things back because its a live work.

Thanks,
Fahad

You did not share your status report so I don’t know if your theme has a custom version of the template, but look, uppercase:

https://dl.dropboxusercontent.com/s/r573hz6fxpsuhz6/2016-06-13%20at%2011.03.png?dl=0

Hi,

Have a look here: https://image.prntscr.com/image/b91ca74e648047389303da667b2fc230.png

I doubt

if ( wc_variation_form_matcher.variations_match( variation.attributes, settings ) ) {
matching.push( variation );
}

WooCommerce Product Variations (Capitalized):
https://image.prntscr.com/image/314de94760884bfa9df24fe425118ab6.png

WooCommerce Product Variations (Lowercase):
https://image.prntscr.com/image/8cc661d443c947c29b5b70dc066599a7.png

Implemented here

Thanks,
Fahad

Here is mine: https://dl.dropboxusercontent.com/s/bg84nh92o8ragds/2016-06-13%20at%2012.52.png?dl=0

Ok, leave it for now. I will check it some other time and report you with a sandbox environment.

Hi Fahad — did you get a fix to this problem?

I’m facing the same problem: if an attribute contains an uppercase letter, a word space, or any symbol character, the dropdown on the product listing page just says “choose an option” and won’t let the user see or select options.

Product 1 (test1 | test2 | test3): https://hopscotchlondon.com/product/test-variable-product-2/

Product 2 (test 1 | test 2 | test 3): https://hopscotchlondon.com/product/test-variable-product-2/

It’d be great to find a workaround for this, as it’s really tricky naming variations and avoiding the characters that don’t work!

Thanks in advance for your help!

I just changed variations to lowercase on my end, couldn’t hear from the support team about this fix.

Hello Fahad.

I am facing the same issue as well I guess

here is my URL to add in cart

xyz.com/cart/?add-to-cart=883&variation_id=985&attribute_packages=pro

in backend my attributes are Free | Pro
this was working fine till now but after updating 3.0.8 its not working.

I guess its case sensitive Issue as i can see following url with capitle ‘P’ works fine

xyz.com/cart/?add-to-cart=883&variation_id=985&attribute_packages=Pro

I dont find any solution to this yet and as we have more then 500 products i can change the atribute values ??

any thoughts in this ?

They never replied to this important thread in positive way. How may i help you? Try the same fix which i did earlier.

I can see problem is in the following line under woocommerce\includes\class-wc-form-handler.php

// Allow if valid or show error.
if ( ” === $valid_value || $valid_value === $value ) {

condition return fasle for Pro === pro :p

i dont want to change the core file but i dont find a way to make $valid_value lowercase in my chidtheme ?? ??

It was working fine I dont know what happend in new update

Suggest something to the WooCommerce team this time, everybody cannot make these fixes to core.