Product variation cannot be selected when “theme default” option is used

  • Resolved echandra

    (@echandra)


    3 years, 2 months ago

    1. When I use Product Variation Swatches for all attributes, the variation items get selected and added correctly to the cart.

    2. When I choose to use “theme default” for attribute options (dropdown option), it seems the option cannot be selected even though we already clicked on it. This results in adding “blank” item to the cart.

    3. Only with this item, when product variation successfully gets added to the cart (with Product Variation Swatches, not theme default dropdown), “product detail” dropdown shows none of the attributes. I tried on other products (clothing items with color and size options) it works well.

    I tried to change my theme from Blocksy to Kadence, the problem still occurs. So I’m pretty sure this issue is related to the plugin, not theme. Please advise.

    Please see my Loom recording: https://www.loom.com/share/6f0f33269d6a4c21a8f763176109b9a4

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,
    Thank you for reporting the issue.
    Please update the latest version 1.0.1.16 and let me know if this issue resolves.
    Best regards

    Thread Starter echandra

    (@echandra)

    Hi,

    I just updated it and the issue is resolved.

    Thanks.

    Hi,

    We love to hear about that.
    We will try our best to make your exprience with our plugin better every time.

    Best regards

    • This reply was modified 3 years, 2 months ago by kc1995.
Viewing 3 replies - 1 through 3 (of 3 total)
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