Product Variation Missing in Order

  • I have a strange problem. My bundle contains a product with variations (t-shirt with various sizes). 2 times, when a customer has ordered this, the t-shirt size has not come through in the order, nor on their order confirmation. The size of t-shirt they ordered has also not been deducted from the stock.

    3 of these bundles have been ordered. 1 using Stripe and 2 using PayPal Express. The 2 PayPal orders are the ones with the problem, but I’ve run tests paying with PayPal Express myself and these were fine.

    I know it must be a problem with ‘WooCommerce Product Bundles’ because a t-shirt ordered on its own has no problem. Only these bundles, when paying with PayPal Express, are sometimes not returning the variant of the t-shirt part of the bundle.

    Any ideas what might be going on here?
    Thanks in advance,
    Dan

    • This topic was modified 6 years, 10 months ago by dancappdesign.

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