Product variation not saving correctly in the order
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Hi!
I have a website where WooCommerce has been working just fine for almost 3 years, but lately, I’m having some issues with some orders.
The shop has variable products depending on the amount of product the client buys. The problem is that in a few orders the price is miscalculated because the variation is not loading properly. For example, the client selects 100gr of a product but in the order, the price for that product is not correct, it’s the price set for the 50gr variation.It is not happening in all the orders and when it does, it is with different products (so I guess it is not a product issue). When I detect the error, I replicate the same order to see if I get the same error but then is working, so I don’t know if has to do something with the user cache or connection? I have no idea what could be happening, that is why I’m asking here.
The last thing I want to say is that for the orders with this issue, on the order page, the product that its price is miscalculated doesn’t show the variation ID but the variation name (the weight, in this case). So if I have 3 products, on the order page I see each product name and right under it the ID for the variation selected BUT with the problematic products is not showing the ID.
I inspected the code in this page and I see that, for this products, in the name <td> tag is not loading the wc-order-item-variation <div>, the code differs:
Instead of having this code:<td class="name" data-sort-value="Rooibos Canela Naranja - 50gr"> <a href="xxxx" class="wc-order-item-name">Rooibos Canela Naranja - 50gr</a> <strong><div class="wc-order-item-variation"><strong>ID de la variación:</strong> 1084</div> </strong> <input type="hidden" class="order_item_id" name="order_item_id[]" value="4877"><input type="hidden" name="order_item_tax_class[4877]" value=""> <div class="view"></div> ...I have this:
<td class="name" data-sort-value="Té negro chai"> <a href="xxx" class="wc-order-item-name">Té negro chai</a> <input type="hidden" class="order_item_id" name="order_item_id[]" value="4878"> <input type="hidden" name="order_item_tax_class[4878]" value="tasa-reducida"> <strong><div class="view"> <table cellspacing="0" class="display_meta"> <tbody> <tr><th>Pesos:</th><td><p>100gr</p></td></tr> </tbody> </table> </div></strong>Could you help me?
Thank you very much in advance, regards!
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