• Resolved kandap

    (@kandap)


    Hi Joris-

    We have one product that is available in two colors. I have product variations turned on and the two variations show up in the feed but they are not pulling the feedsku, brand, or upc from the product attributes section to map to g:id, g:brand, g:gtin and g:mpn respectively. We have the ‘used for variations’ checkmarked for each of the product attributes. Can you help with this?

    Thanks,
    Karen

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi Karen,

    Sure I can, you know the drill ?? Can you send me the latest version of the debug log so I can see how exactly you configured the project.

    Thanks and have a great evening!
    Joris

    Thread Starter kandap

    (@kandap)

    Thanks! The debug I sent to support@adtribes on 1/11/18 is the latest. I sent it for the other open thread but nothing has changed.

    Regards,
    Karen

    Yeah I noticed while answering your other open issue, my bad ??

    Will have a look at it now!

    Best,
    Joris

    Hi Karen,

    I had a quick look and am seeing some mixed confusing data ??

    I can tell that indeed you did the attribute mapping like you described above in the debug log:

    Brand:
    [attribute] => g:brand
    [mapfrom] => pa_brand

    GTIN:
    [attribute] => g:gtin
    [mapfrom] => pa_upc

    MPN:
    [attribute] => g:mpn
    [mapfrom] => pa_upc

    So far so good. When I than start checking the product feed that is being generated and I check for product variations (those can be recognised by the fact that the g:item_group_id is bigger than 0) I see some products WITH all of the above attributes and some that do not.

    For example, this one contains all product attributes you mapped:
    <item>
    <g:id>probiotic-yeast-balance</g:id>
    ….
    <g:brand>Fairhaven Health</g:brand>
    <g:gtin>896593002244</g:gtin>
    <g:mpn>896593002244</g:mpn>
    <g:condition>New</g:condition>
    <g:item_group_id>59352</g:item_group_id>
    <g:identifier_exists>yes</g:identifier_exists>
    </item>

    And this one does not:
    <item>
    <g:id/>
    <g:title>Breast Pad Ever</g:title>

    <g:google_product_category/>
    <g:brand/>
    <g:gtin/>
    <g:mpn/>
    <g:condition>New</g:condition>
    <g:item_group_id>37759</g:item_group_id>
    <g:identifier_exists>no</g:identifier_exists>
    </item>

    If the attribute mapping part of the plugin was broken it would not show for any product. Hence, there can be two things that cause the empty field:

    1. The products just don’t have those values filled
    2. More likely….if you check the product feed you will notice that all the product that have the fields empty also do not have a g:id value in it. This is the similar issue as in the other open ticket ?? Make sure you map the g:id field to your product Id field and changes are that this bug solves with that too.

    Let me know it it worked out.

    All the best,
    Joris

    Thread Starter kandap

    (@kandap)

    I think I am using g:item_group_id incorrectly right now. I had it mapped to Product ID so I could use Product ID to filter out products (see the other post). I didn’t really think about the one product variation at the time I was doing the attribute mapping. I’d like to get the other issue resolved (feedsku) and then I will figure out how to set up variations correctly.

    Thanks,
    Karen

    Hi Karen,

    The issue has been solved on our development environment. I am testing it now as it is a pretty big code-change. I plan to push out a new release of the plugin this evening.

    My apologies for the inconvenience.

    Have a nice weekend,
    Joris

    Hi Karen,

    @joyryde,

    Just to let you know that I have just pushed our a new version of the plugin (version 2.0.2) that should fix the issue at hand.

    Could you re-run the project and see if the attributes are in? If they are not you would probably have to configure a new product feed to get it to work.

    Please let me know if it worked out. My apologies for the bug.

    All the best,
    Joris

    This attribute issue has been solved so I will close this ticket. Let me know when you experience new issues with it.

    All the best,
    Joris

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Product Variations and Product Attributes’ is closed to new replies.