• Resolved arkenbay

    (@arkenbay)


    Hi,

    I am trying to finish the setup of my online shop. After a product variations prices bulk-update through wc csv import/export file, the “Related Products” and “Customers Also Viewed” display the same prices as the main product’s price and the main product’s variations prices on the single product page.

    Any help to solve this issue would be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hey there, @arkenbay! Thanks for contacting us. I’m happy to help you.

    Do you mind sharing more details about the issue so we can investigate this further?

    I checked your website, and from my end it seems it is working as expected.

    Here’s a screenshot:

    When a product has price variations it is expected to show “From (lower price)”.

    Is this not what you are seeing on your end? Or are there specific products that are not showing correctly?

    If this is the case, can you please share the products URLs and screenshots so we can take a look?

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter arkenbay

    (@arkenbay)

    Hi,

    Thank you for your help.

    In the following screenshot, you can see that the prices displayed in the “Related Products” and “Customers Also Viewed” are the same as the price of the main product on the product page. When selecting a variation the corresponding price displays for the main product, but it also displays for all the products in the “Related Products” and “Customers Also Viewed.

    Gunpowder Temple of Heaven ORGANIC – Yasmine Tea

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    `

    2023-12-16T03:14:04+00:00 CRITICAL Uncaught Error: Class “\ElementorPro\Modules\ThemeBuilder\Conditions\General” not found in /home/u512711051/domains/yasminetea.dk/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php:192 Stack trace: #0 /home/u512711051/domains/yasminetea.dk/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php(274): ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->register_condition() #1 /home/u512711051/domains/yasminetea.dk/public_html/wp-includes/class-wp-hook.php(324): ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->register_conditions() #2 /home/u512711051/domains/yasminetea.dk/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #3 /home/u512711051/domains/yasminetea.dk/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #4 /home/u512711051/domains/yasminetea.dk/public_html/wp-settings.php(665): do_action() #5 /home/u512711051/domains/yasminetea.dk/public_html/wp-config.php(102): require_once(‘/home/u51271105…’) #6 /home/u512711051/domains/yasminetea.dk/public_html/wp-load.php(50): require_once(‘/home/u51271105…’) #7 /home/u512711051/domains/yasminetea.dk/public_html/wp-admin/admin-ajax.php(22): require_once(‘/home/u51271105…’) #8 {main} thrown in /home/u512711051/domains/yasminetea.dk/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php on line 192

    Should you need the login credentials, please do not hesitate to ask.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter arkenbay

    (@arkenbay)

    Hi,

    After adding a short description to a product, I found out that it displays twice on the product page. Here is a link:

    Women‘s Tea – Yasmine Tea

    Regards

    Hi @arkenbay,

    Thanks for getting back to us. I understand you are having trouble with the product variations prices after bulk-update.

    Based on your system status report, I can see that you are using some plugins that may affect the price display of your products, such as:

    • Disable Variable Product Price Range Woocommerce
    • WooCommerce – Show only lowest prices in variable products
    • Variation Price Display Range for WooCommerce

    These plugins may override the default WooCommerce functionality and cause some conflicts with the related products and customers’ also viewed sections.

    To troubleshoot this issue, I suggest you try the following steps:

    1. Deactivate all the plugins that are related to price display or variation swatches, and see if the problem persists.
    2. If the problem is resolved, reactivate the plugins one by one and check the product page after each activation, until you find the plugin that is causing the issue.
    3. Contact the plugin developer and report the issue, or look for an alternative plugin that is compatible with WooCommerce.
    4. If the problem is not resolved, switch to a default WordPress theme like Twenty Twenty-One and see if the issue is related to your theme.
    5. If the issue is still there, try to regenerate the product lookup tables by going to WooCommerce > Status > Tools > Regenerate product lookup tables and clicking on Regenerate.

    You can find more information on how to troubleshoot WooCommerce issues in these guide:
    How to Troubleshoot WooCommerce
    Bulk Edit Products, Prices and Attributes

    I hope this helps you resolve the issue. Please let us know if you have any questions or need further assistance.

    Thread Starter arkenbay

    (@arkenbay)

    Hi @afzalpansuvi,

    Thank you for your help. I will try your suggestions and update you later.

    Thread Starter arkenbay

    (@arkenbay)

    Hi,

    I have solved the issue with the product variations. I had help from the WPXtension support. I needed to add a class to the plugin:

    .elementor-element-a1559d8 .products .price

    Like this: https://snipboard.io/0FpyzV.jpg

    Thank you all for your help.

    Hi @arkenbay

    Thank you for sharing the solution with us and the WooCommerce community. I’m glad to know you were able to resolve the issue.

    Your feedback is valuable and helps us improve our products and services. We appreciate your time and effort in troubleshooting this issue and posting your findings on the forum.

    Just so you know – we will now close this ticket as solved. If you have any other questions or issues, please feel free to open a new ticket and we’ll be happy to assist you.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Product variations bulk-update’ is closed to new replies.