Product Variations Not Showing on Backend

` WordPress Environment

WordPress address (URL): https://boltonshoes.co.za<br>Site address (URL): https://boltonshoes.co.za<br>WC Version: 8.2.1<br>REST API Version: ? 8.2.1<br>WC Blocks Version: ? 11.1.2<br>Action Scheduler Version: ? 3.6.3<br>Log Directory Writable: ?<br>WP Version: 6.3.2<br>WP Multisite: –<br>WP Memory Limit: ? 40 MB - We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment

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Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (64)

Advanced Woo Labels: by ILLID – 1.80<br>Activity Log: by Activity Log Team – 2.8.8<br>PublishPress Capabilities: by PublishPress – 2.10.1<br>Code Snippets: by Code Snippets Pro – 3.5.0<br>Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.6.0<br>Elementor Pro: by Elementor.com – 3.17.1<br>Elementor: by Elementor.com – 3.17.2<br>Email Template Customizer for WooCommerce: by VillaTheme – 1.2.0<br>Essential Addons for Elementor - Pro: by WPDeveloper – 5.8.1<br>Essential Addons for Elementor: by WPDeveloper – 5.8.13<br>Facebook for WooCommerce: by Facebook – 3.1.2<br>Flexible Shipping: by Octolize – 4.23.0<br>Google Listings and Ads: by WooCommerce – 2.5.10<br>Head, Footer and Post Injections: by Stefano Lissa – 3.2.7<br>Health Check & Troubleshooting: by The www.ads-software.com community – 1.7.0<br>iThemelandCo Woo Report Lite: by iThemelandCo – 1.4.3<br>LiteSpeed Cache: by LiteSpeed Technologies – 5.7.0.1<br>WP Optin Wheel Pro: by StudioWombat – 4.0.6<br>MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 5.25<br>WP All Export - WooCommerce Order Export Add-On: by Soflyy – 1.0.2<br>Order Export & Order Import for WooCommerce: by WebToffee – 2.4.0<br>Payflex Payment Gateway: by Payflex – 2.4.9<br>Perfect Brands WooCommerce: by QuadLayers – 3.2.8<br>Perfecty Push Notifications: by Perfecty – 1.6.2<br>Pinterest for WooCommerce: by WooCommerce – 1.3.12<br>WP All Export - WooCommerce Product Export Add-On: by Soflyy – 1.0.2<br>Product Import Export for WooCommerce: by WebToffee – 2.3.5<br>Skynet Shipping: by Skynet – 1.0.6<br>Super Progressive Web Apps: by SuperPWA – 2.2.21<br>SupportCandy: by SupportCandy – 3.2.1<br>TrustPulse API: by – 1.1.0<br>Unlimited Elements for Elementor (Premium): by Unlimited Elements – 1.5.85<br>CTX Feed: by WebAppick – 6.2.4<br>Converter for Media: by matt plugins – 5.11.2<br>WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.25<br>Checkout Field Editor for WooCommerce: by ThemeHigh – 1.9.1<br>Woo Discount Rules PRO 2.0: by Flycart – 2.6.1<br>Woo Discount Rules: by Flycart – 2.6.2<br>Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.2<br>Product Filter by WBW: by WBW – 2.4.0<br>NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.17.0<br>Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.28<br>WooMultistore: by Lykke Media AS – 5.2.3<br>WooCommerce Payfast Gateway: by WooCommerce – 1.5.9<br>PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.4.0<br>WooCommerce: by Automattic – 8.2.1<br>Woo Product Filter PRO: by WooBeWoo – 2.0.9<br>MyRewards Addon : Points Reports: by Long Watch Studio – 1.0.2<br>MyRewards: by Long Watch Studio – 5.2.5<br>Woostify Pro: by Woostify – 1.7.8<br>Woostify Sites Library: by Woostify – 1.4.6<br>Yoast SEO: by Team Yoast – 21.5<br>WP 2FA - Two-factor authentication for WordPress: by Melapress – 2.5.0<br>WP All Export: by Soflyy – 1.4.0<br>WP All Import: by Soflyy – 3.7.3<br>WP Rollback: by GiveWP.com – 1.7.3<br>WP Sheet Editor - Post Types (Premium): by WP Sheet Editor – 2.24.18<br>Social Chat: by QuadLayers – 7.1.7<br>SupportCandy - Assign Agent Rules: by SupportCandy – 3.0.3<br>SupportCandy - Email Piping: by SupportCandy – 3.1.4<br>SupportCandy - Reports: by SupportCandy – 3.0.6<br>SupportCandy - Satisfaction Survey: by SupportCandy – 3.0.5<br>SupportCandy - SLA: by SupportCandy – 3.0.3<br>SupportCandy - WooCommerce: by SupportCandy – 3.1.2 Inactive Plugins (1)

Mailchimp for WooCommerce: by Mailchimp – 3.2 Must Use Plugins (1)

Health Check Troubleshooting Mode: by – 1.9.0 Settings

API Enabled: ?<br>Force SSL: –<br>Currency: ZAR (R)<br>Currency Position: left<br>Thousand Separator:<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>pw gift card (pw-gift-card)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop base: #9 - /shop/<br>Cart: #10 - /cart/<br>Checkout: #11 - /checkout/<br>My account: #12 - /my-account/<br>Terms and conditions: ? Page not set Theme

Name: Woostify<br>Version: 2.2.3 (update to version 2.2.5 is available)<br>Author URL: https://woostify.com/about<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates

Overrides: woostify/woocommerce/single-product/stock.php Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-11-03 14:48:36 +02:00<br>Options: ?<br>Notes: 146<br>Onboarding: completed Action Scheduler

Complete: 1,193,207<br>Oldest: 2023-10-03 08:46:39 +0200<br>Newest: 2023-11-03 08:46:17 +0200

Failed: 84,360<br>Oldest: 2022-09-12 10:52:59 +0200<br>Newest: 2023-11-03 00:41:22 +0200

In-progress: 1<br>Oldest: –<br>Newest: –

Pending: 20<br>Oldest: 2023-11-03 08:46:19 +0200<br>Newest: 2023-11-09 16:34:37 +0200 Status report information

Generated at: 2023-11-03 08:46:25 +02:00<br>`

Same here it is not working. I’m not sure if it’s the issue with the plugin or theme or WordPress’s recent update.

@funkyj021 – Since when it is not working for you?

Hi @funkyj021,

On the backend of woocommerce, the product variations seems to have disappeared, it shows just the total count at the end, but each size and ID is invisible. We have deactivated Plugins, Switched Themes etc.

From what I understand, you’re having trouble with product variations not showing up on the backend of WooCommerce, even though the total count seems right. I see that you’ve tried some troubleshooting steps like deactivating plugins and changing themes, but the problem remains.

Let’s try a few things to resolve this:

1. Boost Your PHP Memory Limit: Currently, your WP Memory Limit is 40MB. You might find that increasing this limit solves the problem. To do this, you need to modify your wp-config.php file and add this line of code at the bottom:  define('WP_MEMORY_LIMIT', '256'); Here’s a helpful guide on how to do that: ?? Increasing the WordPress Memory Limit Here.
2. Update Your Theme: Your theme version (Woostify 2.2.3) is a bit outdated. I suggest you update it to the latest version (2.2.5) to ensure it’s compatible with the latest WooCommerce version.
3. Look for JavaScript Errors: Occasionally, JavaScript errors can stop certain elements from loading correctly on your site. You can spot these errors using your browser’s console. Here’s a guide to help you do just that: ?? Using Your Browser to Diagnose JavaScript Errors.
4. Search for Conflicts: Even though you’ve deactivated your plugins, there could still be a conflict with your theme or a specific plugin. To investigate this, deactivate all your plugins except WooCommerce and change to a default WordPress theme (like Storefront). If the problem is resolved, reactivate your theme and plugins one by one to identify the culprit. Here’s a handy guide on testing for conflicts: ?? How to Test for Plugin and Theme Conflicts.
5. Turn on Debugging: If the issue still persists, it might be helpful to turn on debugging in WordPress. This can help us identify the problem. You can activate debugging by adding these lines to your wp-config.php file:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

This will create a debug.log file in your wp-content directory, logging any PHP errors or notices. For a more detailed guide on enabling debugging in WordPress, you can visit this link: ?? Debugging in WordPress.

If the issue continues after trying these steps, please share more details, like the exact error messages you see when debug mode is on. This will help us identify and solve the problem more effectively.

Also, please share any fatal error logs (if any) found under WooCommerce > Status > Logs.

Once you have that, please paste it inside a Code block in your reply, or use https://pastebin.com/ to paste it and share the link with us.

Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.

Hi @maqk,

Same here it is not working. I’m not sure if it’s the issue with the plugin or theme or WordPress’s recent update.

From what I understand, you’re experiencing a similar issue as @funkyj021, where product variations are not visible on the backend of WooCommerce. It’s unclear whether this is related to a specific plugin, theme, or the recent WordPress update.

Given that each site setup is unique, and to ensure we adhere to our ?? forum’s best practices, could you kindly initiate a ?? new topic in our support forum? This approach helps us zero in on your specific issue and allows other users facing a similar problem to easily find and benefit from the discussion.

In your new topic, could you please provide as much detail as possible? This might include screenshots, error messages, the steps you’ve already taken to try to resolve the issue, and any other information you think might be relevant.

You can use https://snipboard.io to share screenshots. Just follow the instructions on the page and paste the URL in your reply.

Thank you for your understanding and cooperation. We look forward to assisting you further on the new topic.

Thanks for the reply @bisratlearn I resolved the by deactivating the WPML Plugins and Activating it back again. It might be an issue with the WPML I think.

Hi @maqk,

I resolved the by deactivating the WPML Plugins and Activating it back again. It might be an issue with the WPML I think.

I’m glad to hear that you’ve managed to resolve the issue by deactivating and reactivating the WPML plugins. Sometimes, certain plugins can cause conflicts or issues with WooCommerce, and reactivating them can often help reset any problems.

However, if you suspect that the WPML plugin is causing the issue, I would recommend reaching out to the WPML support team for further assistance. They may be able to provide more insight into why this issue occurred and how to prevent it from happening in the future.

Should you encounter any other issues with WooCommerce, please don’t hesitate to reach out to us. We’re here to help!