Product Vendors Plugin Help with Reports

  • Resolved morayman

    (@morayman)


    1 year, 10 months ago

    We’ve recently restored our site, and in the reports section of Woocommerce -> Reports -> Vendors there is no longer the choice of Sales by Date | Sales by Vendor, just the graphs for Sales by Date.

    Any thoughts on how I “re-enable” the Sales by Vendor report (the line displaying the links for Sales by Date | Sales by Vendor)?

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Saif

    (@babylon1999)

    Hello @morayman,

    I understand you’re using the Product Vendors extension on WooCommerce.com.

    This forum is for WooCommerce core-related topics, so I’m afraid the contributors here might not know the answer to your questions.

    Could you please open a ticket about this from WooCommerce.com > MY profile > Support?

    Make sure to include a link to this thread so we know what has been done already and to contact us from the same account linked to your license.

    Look forward to hearing back from you.

    Thread Starter morayman

    (@morayman)

    Thanks for the suggestion – unfortunately Product Vendors does not come up in the drop down list of products that can be selected for support – which leaves me hoping someone here may help (or know a way to get to the support).

    Hi @morayman

    I understand that you are not seeing the Product Vendors from the list when you selected the Help with my Purchased Products option, correct?

    Can you please select Help with my Account > Start Chat instead to start the live chat since you are using the premium WooCommerce-owned and developed extensions here?

    Meanwhile, I will be marking this thread as resolved since your concern would be best handled by our Happiness Engineers there.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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