Product Vendors – Vendor – Reports – Bug

  • Resolved safiul.azam

    (@safiulazam)


    1 year, 5 months ago

    Hi.

    WooCommerce -> Product Vendors -> Vendor -> Reports -> Not loading.

    I’m getting “Uncaught ReferenceError: woocommerce_admin is not defined” error when vendors try to access reports from admin panel or dashboard. It’s coming from woocommerce_admin.min.js?ver=7.8.0.

    I have tried everything like deactivating plugins and disabling themes.

    Any idea what’s going on? I’m using latest version of WooCommerce and Product Vendors.

    Do you know if WooCommerce Analytics works for individual vendor?

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Saif

    (@babylon1999)

    Hello @safiulazam,

    Thank you for reaching out!

    I understand this is related to the Product Vendors extension, correct?

    Could you please open a ticket about this from WooCommerce.com > MY profile > Support?

    Make sure to include a link to this thread so we know what has been done already and to open the ticket from the same account you purchased the extension from. :?)

    Cheers!

    Thread Starter safiul.azam

    (@safiulazam)

    Hi. I have already reported and your engineer has confirmed that it’s coming from woocommerce core and created a ticket for this issue. I hope you guys will fix it soon. Reports are very important for vendors. Thanks.

    • This reply was modified 1 year, 5 months ago by safiul.azam.

    Hi,

    Sorry to hear about that. I can understand the importance of the reports for your business.

    I think this is related to this bug: https://github.com/woocommerce/woocommerce/issues/38900

    Our team is checking into your ticket. We are unable to provide support for the premium extensions like the Product Vendors in the WooCommerce forums. For better assistance, please continue the communication via internal ticket (Please correct me if I am wrong, I think your ticket number is the #6455250).

    Thanks for your patience while we look into this.

Viewing 3 replies - 1 through 3 (of 3 total)
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