Product was not added

  • Resolved piero8893

    (@piero8893)


    3 years, 8 months ago

    I’ve successfully integrated the Printfull plugin on my website (cryptoclotz.com) and added successfully some products to my shop.
    From today i’m unable to sync any products in my store, it telling me that

    Product was not added!

    Error: Invalid response from your WooCommerce store. Please make sure your site is working and no plugins are blocking WooCommerce API access

    That’s all we know. If you need some help, please contact our support, provide the error code below, and we’ll see what we can do

    CODE: G259979942

    I’ve contacted my provider and my hosts, they tell me that they see no problem in their side.

    I’ve checked the wooCommerce status and the Printfull plugin status and no error shows up

    • This topic was modified 3 years, 8 months ago by piero8893.
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  • Thread Starter piero8893

    (@piero8893)

    I’ve talked with Printful and they said that the error that i recive is not present in their logs.

    I’ve also talked with namecheap and EasyWp, and they also told me that there is no error in their side.

    I’m tryng to add the Printful user agent to the hosting whitelist but i can’t understand.
    Everything was working untill yesterday, no plugin was installed.

    Thread Starter piero8893

    (@piero8893)

    I’ve also noticed that not all products give error while syncing.

    The products that give error, appear under deleted or private products category in WooCommerce.

    The plugin is not usable at all.

    Hi,

    Thank you for reporting this. Unfortunately, we can’t help much here publicly as we need your account details to better assist you. Our Customer Support team has the tools and insights to troubleshoot problems. Please provide our Support team with all the details and we’ll try to look into it. You can contact our Customer Support via the website chat or by emailing us at [email protected]

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