Product with Variations issue

  • Resolved presidas

    (@presidas)


    3 years, 3 months ago

    Most of my products have variations. Whenever I tag one of those products on Instagram, it is impossible to tag the “parent” product. I can only tag one of the variations. Is there a way to fix it?

    The page I need help with: [log in to see the link]

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  • Hi there!

    Can you please confirm if you’re running into this limitation. If yes, that is expected behavior.

    If this was not what you had in mind, or if you have further queries regarding this, please feel free to get back to us with more information, so that we can investigate further.

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/.
    You can share the direct link to the image as a response to this topic.

    [Please redact any private details, including address, name, email address, transaction details, API Keys, Passwords, etc]

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