Products> All Products ALL products have disapperaed.

Hi @sjhawar,

Please follow these steps to determine if there is a theme/plugin conflict:

1. Switch your theme to Storefront.
2. Disable all plugins except WooCommerce.
3. Test if the products are visible.

If the issue persists despite following the above steps, kindly share the following information for further investigation:

1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

WordPress Environment

WordPress address (URL): https://www.nobleworld.org
Site address (URL): https://www.nobleworld.org
WC Version: 7.8.2
REST API Version: ? 7.8.2
WC Blocks Version: ? 10.2.4
Action Scheduler Version: ? 3.6.0
Log Directory Writable: ?
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

Server Environment

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.21-MariaDB-cll-lve
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.8.2
WC Database Prefix: ugkid_
Total Database Size: 46.30MB
Database Data Size: 41.23MB
Database Index Size: 5.07MB
ugkid_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ugkid_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ugkid_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_actionscheduler_actions: Data: 0.05MB + Index: 0.13MB + Engine InnoDB
ugkid_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_amz_amazon_cache: Data: 7.52MB + Index: 0.06MB + Engine InnoDB
ugkid_amz_amzkeys: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
ugkid_amz_assets: Data: 0.12MB + Index: 0.02MB + Engine MyISAM
ugkid_amz_cross_sell: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ugkid_amz_import_stats: Data: 1.52MB + Index: 0.16MB + Engine InnoDB
ugkid_amz_locale_reference: Data: 0.18MB + Index: 0.05MB + Engine MyISAM
ugkid_amz_products: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
ugkid_amz_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ugkid_amz_report_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ugkid_amz_search: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ugkid_amz_sync_widget: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
ugkid_amz_sync_widget_asins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
ugkid_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
ugkid_csshero: Data: 0.11MB + Index: 0.00MB + Engine MyISAM
ugkid_csshero3: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
ugkid_csshero4: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_curview: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ugkid_defender_audit_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
ugkid_defender_email_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_defender_lockout: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
ugkid_defender_lockout_log: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
ugkid_defender_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_defender_scan_item: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_duplicator_pro_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
ugkid_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
ugkid_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_give_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_give_comments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_give_donationmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
ugkid_give_donormeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_give_donors: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_give_formmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
ugkid_give_log: Data: 0.30MB + Index: 0.05MB + Engine InnoDB
ugkid_give_migrations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_give_revenue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_give_sequential_ordering: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_give_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_give_subscriptionmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_give_subscriptions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ugkid_guardgiant_ip_failed_logins: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_guardgiant_login_activity_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_guardgiant_user_failed_logins: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_iconic_woothumbs_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ugkid_options: Data: 10.12MB + Index: 0.12MB + Engine MyISAM
ugkid_postmeta: Data: 6.74MB + Index: 0.56MB + Engine MyISAM
ugkid_posts: Data: 3.32MB + Index: 0.22MB + Engine MyISAM
ugkid_post_smtp_logmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_post_smtp_logs: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
ugkid_realmedialibrary: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_realmedialibrary_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_realmedialibrary_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_realmedialibrary_tmp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_sgs_log_events: Data: 0.45MB + Index: 0.22MB + Engine InnoDB
ugkid_sgs_log_visitors: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
ugkid_sm_advanced_search_temp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_sm_tasks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_sm_task_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_sm_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_termmeta: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
ugkid_terms: Data: 0.09MB + Index: 0.13MB + Engine MyISAM
ugkid_term_relationships: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
ugkid_term_taxonomy: Data: 0.08MB + Index: 0.12MB + Engine MyISAM
ugkid_tm_taskmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ugkid_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ugkid_usermeta: Data: 0.07MB + Index: 0.03MB + Engine MyISAM
ugkid_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
ugkid_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
ugkid_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
ugkid_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ugkid_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ugkid_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
ugkid_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_webinarignition: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_webinarignition_wi: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_wpaicg: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_wpaicg_chatlogs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_wpaicg_chattokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_wpaicg_formtokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_wpaicg_form_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_wpaicg_imagetokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_wpaicg_image_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_wpaicg_promptbase_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_wpaicg_prompttokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ugkid_wpaicg_token_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_wpbooklist_jre_bnwbooksbuy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
ugkid_wpbooklist_jre_settings_bnwbooksbuy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
ugkid_wpbooklist_jre_settings_test: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
ugkid_wpbooklist_jre_test: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ugkid_wpmailsmtp_tasks_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
ugkid_yoast_indexable: Data: 1.52MB + Index: 0.63MB + Engine InnoDB
ugkid_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.17MB + Engine InnoDB
ugkid_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ugkid_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ugkid_yoast_prominent_words: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
ugkid_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
ugkid_yoast_seo_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_auto_spinner_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

astra-advanced-hook: 1
attachment: 367
custom_css: 5
elementor_library: 3
flamingo_contact: 47
flamingo_inbound: 406
give_forms: 1
give_payment: 14
give_pdf_template: 2
nav_menu_item: 10
oembed_cache: 883
page: 26
post: 6
postman_sent_mail: 250
stm-zoom: 1
wp_global_styles: 1
wpcf7_contact_form: 1
wplp_link: 63
zoom-meetings: 1

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (33)

99Plugs Update Manager: by 99Plugs – 1.42
Advanced Database Cleaner PRO: by Younes JFR. – 3.2.2
Akismet Anti-Spam: Spam Protection: by Automattic - Anti Spam Team – 5.2
Amazon Link Engine: by GeoRiot Networks
Inc. – 1.4.1

Astra Pro: by Brainstorm Force – 4.1.5
Astra Hooks: by Brainstorm Force – 1.0.2
Astra Widgets: by Brainstorm Force – 1.2.12
Lead info with country for Contact Form 7: by Apasionados – 2.5
Contact Form 7: by Takayuki Miyoshi – 5.7.7
Elementor Pro: by Elementor.com – 3.14.1
Elementor: by Elementor.com – 3.13.2
Flamingo: by Takayuki Miyoshi – 2.4
Give - Annual Receipts: by GiveWP – 1.1.0
Give - PDF Receipts: by GiveWP – 2.4.0
Give - Donation Plugin: by GiveWP – 2.29.2
MonsterInsights Pro: by MonsterInsights – 7.11.0
AI Power: Complete AI Pack - Powered by GPT-4: by Senol Sahin – 1.7.39
GuardGiant Brute Force Protection: by GuardGiant Brute Force Protection – 2.2.5
MonsterInsights - Facebook Instant Articles Addon: by MonsterInsights Team – 1.2.1
Meta pixel for WordPress: by Facebook – 3.0.13
Post SMTP: by Post SMTP – 2.5.8
SearchWP Live Ajax Search: by SearchWP
LLC – 1.7.5

SiteGround Optimizer: by SiteGround – 7.3.3
SiteGround Security: by SiteGround – 1.4.5
Simple YouTube Responsive: by Eirudo – 3.1
Smart Manager - WooCommerce Advanced Bulk Edit, Inventory Management & more…: by StoreApps – 8.10.0
Specify Missing Image Dimensions: by WPHowKnow – 1.0.2
Video Conferencing with Zoom: by Deepen Bajracharya – 4.2.1
WooCommerce: by Automattic – 7.8.2
WZone - WooCommerce Amazon Affiliates: by AA-Team – 14.0.6
Yoast SEO Premium: by Team Yoast – 20.10
Yoast SEO: by Team Yoast – 20.11
WP Links Page Pro: by Robert Macchi – 4.8-PRS

Inactive Plugins (5)

CSS Hero: by The CSS Hero Team – 4.11
Health Check & Troubleshooting: by The www.ads-software.com community – 1.6.0
Instant Articles for WP: by Automattic
Dekode
Facebook – 5.0.2

Plugin Detective - Troubleshooting: by NSquared – 1.2.14
Plugins Garbage Collector (Database Cleanup) Old!: by Vladimir Garagulya – 0.14

Must Use Plugins (1)

Elementor Safe Mode: by Elementor.com – 1.0.0

Settings

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

WC Pages

Shop base: #26255 - /shop/
Cart: #26256 - /cart/
Checkout: #26258 - /checkout/
My account: #26259 - /my-account/
Terms and conditions: #4870 - /privacy-policy/

Theme

Name: Astra child theme
Version: 1.0.0
Author URL: https://childthemegenerator.com/
Child Theme: ?
Parent Theme Name: Astra
Parent Theme Version: 4.1.6
Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
WooCommerce Support: ?

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: core-profiler
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-07-12 20:54:00 -05:00
Options: ?
Notes: 90
Onboarding: completed

Action Scheduler

Complete: 34
Oldest: 2023-06-11 19:03:25 -0500
Newest: 2023-07-12 12:00:10 -0500

Failed: 13
Oldest: 2023-03-11 10:17:46 -0600
Newest: 2023-06-02 21:06:33 -0500

Pending: 2
Oldest: 2023-07-13 09:49:38 -0500
Newest: 2023-07-14 09:05:53 -0500

Status report information

Generated at: 2023-07-12 13:24:10 -05:00
`

>2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

I do not see Logs. Thanks.

Are you familiar with ” WZone – WooCommerce Amazon Affiliates” plugin. I have been using this plugin to import all products from amazon.com. I find that Under Wzone>Import status all 241 products are listed with ASIN.

Hi @sjhawar,

Please follow these steps to determine if there is a theme/plugin conflict:

1. Switch your theme to Storefront.
2. Disable all plugins except WooCommerce.
3. Test if the products are visible.

I suspect that WZone – WooCommerce Amazon Affiliates plugin may be causing the issue. I would suggest that you reach out to the plugin’s support – https://www.wzone-plugin.com/contact-us/ – as it is a premium third-party plugin, which is not supported in this forum.

Good luck!