• Resolved servicekalender

    (@servicekalender)


    Hi,
    It is no longer possible to select products. Only a blank page is displayed in the pop-up window. What is the problem?

    Thanks,
    André

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author AsanaPlugins

    (@asanaplugins)

    Hi @servicekalender,

    Thank you for selecting our plugin.

    We apologize for any inconvenience caused.

    If the products are purchasable, the issue might be related to the cache. Please ensure that your cache plugin does not cache the WP Rest API requests.

    Alternatively, there could be a conflict on your site triggering this problem. To identify it, you can deactivate other plugins and retain only WooCommerce + Product Bundles Plugin. Then, test it again. If it functions correctly this time, reactivate the other plugins one by one to pinpoint the one causing the issue.

    If the above suggestions do not resolve the issue, kindly provide us with a link to the product page for further investigation.

    I hope this information proves helpful.

    Best Regards

    lassek

    (@lassek)

    Hi, I have a similar problem. Works on Chrome but not in Firefox. I have isolated the problem and it seems to have something to do with TranslatePress plugin: When I am using other than default language browser is not able to load the product in the bundle selection. Disabling the plugin helps of course but it is not really an option as I need to have my site also another language than the default.

    Also the loading takes up to 2 seconds even with the TranslatePress plugin disabled which is, to me at least, a very long time.

    Plugin Author AsanaPlugins

    (@asanaplugins)

    Hi @lassek

    Thank you for selecting our plugin.

    Actually it is not related to the browser. Maybe it is a cache issue on your website or maybe there is javascript issue on your website.

    Make sure that WP Rest API is not cached with your cache plugin.

    To test it you can deactivate any cache plugin then clear the browser cache (CTRL + SHIFT + R) then try again.

    I hope it helps.

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Products are not displayed’ is closed to new replies.